hr shared services coordinator - Talent AcquisitionZendesk

Job Description
Love helping people build better relationships and passionate about delivering great service? Believe that there's a better way to scale and grow a business? We have just the role for you..Zendesk is looking for a HR Shared Services Coordinator. You are genuine, listen to your customers and you strive to make things beautifully simple. You consistently strive to make the people around you better, while making processes simpler and more effective.
In this role, you will balance the transactional workflow for Zendesk's Employee Services organization, support the team, and help us stay within compliance. Meanwhile, you will continually look at ways to improve how things are done!
Main Responsibilities:
Responsible for all HR data entry, maintenance & upkeep of records on Workday.
Carry out day-to-day HR processing tasks for our Talent Acquisition, HRIS, Total Rewards, HRIS, Talent Development and Mobility teams.
Ensure compliance with data entry (e.g. probation periods, contractual requirements).
Responsible for responding to employee questions through our ticketing system.
Responsible for responding to employee questions via Slack.
Participate in ad-hoc HR projects (e.g. Rewards cycle).
Make sure we are applying company policies and procedures appropriately.
Keep making our team and processes better.
Knowledge, Skills, and Abilities:
Fantastic communication skills and work well with others.
A great teammate who helps make everyone successful.
Comfortable presenting to individuals and small groups.
You have experience with, and enjoy using and learning, HRIS systems.
Proficient with local statutory regulations and implementations.
Know your way around Google Docs & Workday.
You are an expert in the details; You set priorities well and always follow through.
Requirements:
BS/BA degree preferred with demonstrated at least 3 years of general HR and Talent Acquisition experience.
Outstanding verbal and written communication skills; comfortable with giving and receiving open, constructive feedback in a way that fosters trust and respect.
Detail-oriented and excellent organizational skills; accuracy is essential.
Inventive, proactive and able to independently manage shifting workloads in a high-paced and ever-changing environment. You know how to prioritize and deliver on opportunities.
Outstanding judgment and ability to balance the needs of the company, managers, and employees.
Strong attitude for continuous improvement and exceeding client expectations.
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at .
We believe in service. about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .
U.S. Applicants Only: Consistent with Zendesk's emphasis on employee wellness and our shared interest in public health, Zendesk requires all U.S. employees to provide proof of full vaccination against COVID-19. Zendesk will consider accommodations for reasons recognized by applicable law. Zendesk prohibits discrimination and will not tolerate discrimination based on a person's disability, physical or mental conditions, religion, or any other status protected by law.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.
Zendesk

Manila City, Metro Manila
Permanent
Full-time