hr service AdministratorIbm

Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy. Your Role and Responsibilities This role is tasked to work with the other team members to pay IBM UK and Ireland employees timely and accurately. Roles and responsibilities include, but are not limited to, the following: - works with the other team members to pay UKI employees timely and accurately - monitors the payroll schedule and processing for the monthly and off cycle runs covering payments for starters, leavers, international assignees, and recovery of overpayments from leavers once identified. - responsible for monthly statutory remittances, working with in-country contacts as needed - reviews the work processes to ensure that defects and inefficiencies are identified and resolved - responsible for resolution of employee queries/ escalations - works with different upstream teams to provide an overall positive client experience Required Technical and Professional Expertise '- Must have a general understanding of HR systems - Must have a general understanding of payroll work processes and basic income taxation principles - Must have proven efficiency in basic systems problem resolution through effective interface and communication - Must have proven efficiency in utilizing general office applications (MS Office Applications) and communication tools (Lotus Notes/ MS Outlook) - Ability to analyze errors/ complex situations and identify appropriate solutions (Strong thinking and problem solving skills) - Ability to collaborate with people and work effectively in a team ability to build collaborative relationships with colleagues and clients ability to deal flexibly with others (Strong Interpersonal skills - team player) - Ability to demonstrate a positive attitude towards customer service recognize client needs and recommends appropriate solutions (Customer-oriented/ Client-focused) - Ability to effectively communicate with all levels of employees, key managers and other external contacts (Effective communication skills) - Ability to identify critical requirements and prioritize tasks/ to manage multiple priorities (Priority setting) Preferred Technical and Professional Expertise '- In depth knowledge of Payroll requirements, preferably more the 2 years of Professional Payroll experience CIPP (UK)/ IPASS (Ireland) an advantage - Experience in working in a business process operations environment Experience in working in a shared services organization - Skill/ experience in using collaborative tools (including, but not limited to, Slack, Webex, Trello, Mural) - Skill/ experience on Agile methodologies, basic Project Management, being an Automation Process Consultant, Robotics Process Automation - Technical capability to operate payroll and/ or time management systems (i.e. Workday HCM and Workday Payroll)
Monster

Quezon City, Metro Manila
Permanent
Full-time