hr payroll and benefits Associate - pasayConduent

Responsibilities
Answers telephone and e-mailing or chat queries related to various areas of Human Resources following client policies and procedures.
Resolves telephone and chat inquiries in a timely manner.
Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes and policies.
Investigates any issues raised by client`s employees related to incorrect payments, incorrect records.
Provides information to employees and Human Resource on matters pertaining to personnel forms and records.
Initiates appropriate actions as required by HR or employee.
Advises on benefit plan options.
Qualifications

Minimum 1 year BPO experience
at least 2nd year College or Senior High School Graduate
Preferably knowledgable in SAP
Amenable to work in MOA Pasay City