Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The role is part of the IBM Training and Skills squad that provides program coordination assistance to program managers and virtual class management support of the IBM Global education services (Self Paced Virtual Class / Instructor Lead Online / Classroom training) on a 24x5 basis.
The identified candidate will also get cross-trained in the other major processes within the account.
These involve the following:
Develop an understanding of the content, learning objectives and learning paths of the practice areas and service lines being supported.
To be able to set-up class in an online platform and other tools needed for the delivery.
To be able to facilitate online class/es and provide basic technical support.
To be able to coordinate with program managers and instructors for the successful delivery of the online class/es.
To completely document the daily deliverables (tracking).
Required Technical and Professional Expertise
Fluent in Japanese and English languages
Strong multi-tasking and delegation skills
Strong communication skills, both written and oral, is a must
Role model / positive influence to the team, a total team player
Shift Schedule: Mid Shift
Location: UP Ayala Technohub Commonwealth Avenue Quezon City (Currently working from home until further notice
Preferred Technical and Professional Expertise
Ability to adjust and manage shift schedule changes
Basic Technical knowledge
Basic analytical skills
Basic customer service skills
High level interpersonal and organizational skills
Ability to deal with conflict in a positive way
Highly motivated, driven to succeed in the operations
Ability to handle multiple tasks.
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The role is part of the IBM Training and Skills squad that provides program coordination assistance to program managers and virtual class management support of the IBM Global education services (Self Paced Virtual Class / Instructor Lead Online / Classroom training) on a 24x5 basis.
The identified candidate will also get cross-trained in the other major processes within the account.
These involve the following:
Develop an understanding of the content, learning objectives and learning paths of the practice areas and service lines being supported.
To be able to set-up class in an online platform and other tools needed for the delivery.
To be able to facilitate online class/es and provide basic technical support.
To be able to coordinate with program managers and instructors for the successful delivery of the online class/es.
To completely document the daily deliverables (tracking).
Required Technical and Professional Expertise
Fluent in Japanese and English languages
Strong multi-tasking and delegation skills
Strong communication skills, both written and oral, is a must
Role model / positive influence to the team, a total team player
Shift Schedule: Mid Shift
Location: UP Ayala Technohub Commonwealth Avenue Quezon City (Currently working from home until further notice
Preferred Technical and Professional Expertise
Ability to adjust and manage shift schedule changes
Basic Technical knowledge
Basic analytical skills
Basic customer service skills
High level interpersonal and organizational skills
Ability to deal with conflict in a positive way
Highly motivated, driven to succeed in the operations
Ability to handle multiple tasks.
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM
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Manila City, Metro Manila Quezon City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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