Hotel ManagerEuroAsia Executive Search

Job Summary:
Draper Startup House Manila is looking for a Hotel Manager who is responsible to check all the operations under their management to offer the best experience and quality for the Draper Startup House guest. This role involves joining a startup/non-traditional hospitality concept.
Housekeeping responsibilities
Managing housekeeping team
Quality control of housekeeping, to ensure rooms meet standards before check-in
Overseeing housekeeping in common areas
Training and induction of new housekeeping staff
Ordering housekeeping supplies (Supervisor)
Managing inventory in housekeeping supply rooms (Supervisor)
Budget management for housekeeping
Maintenance And Facilities Responsibilities
Managing maintenance works
Responsible for monitoring ongoing maintenance of rooms and common areas, and ensuring the quality of work
Responsible for receiving reports of maintenance issues from staff, and responsible for prioritizing repairs
Pre-emptive maintenance around the hostel - spotting issues before they arise and resolving
Prioritizing day-to-day maintenance alongside large maintenance and improvement projects
Overseeing renovations of rooms and common areas
Research and purchasing of maintenance supplies and equipment
Budget management for maintenance
Event Responsibilities
Responsible for ensuring all staff is trained on all event activities
Ensure housekeeping is replacing/maintaining all event advertisements visible and arranged in elevator, common areas
Responsible for the effective on-site selling and inviting for event activities on all reception staff during check-in
Responsible for the property security
CCTV is operating and covering the property
Management of security guards on a daily basis
Management of security for special events
Responsible for the communication between all departments in the hostel
The central point of communication between all operational departments in the hostel
Sourcing, managing, and obtaining contractors such as elevator maintenance, fire systems, air conditioning, etc.
As a visible manager around the hotel, dealing with guest inquiries, comments, and complaints.
Responsible for the communication between the commercial area to DSH
Business permits
Other municipal needs
Responsible for ensuring all the location team is appropriately using Cloudbeds, Slack and Notion (must check systems minimum 3 times a day)
Responsible for ensuring all the location team is appropriately answering reviews, and requests via OTAs, google, and social media when the Social Media Manager is off duty.
Stand in of the location manager in case of absence
Standing in for General Manager when absent
Responsible for day-to-day issues in all department
HR
Conduct on-site feedback from team members submitting it online/offline
Report any issues
Assist GM on team training needs assessment and delivery of training.
Assist GM on the location's payroll, benefits and incentive plans.
Accounting
Provide all transaction records needed to the accounting team
Revenue Management
Identify prospect decision-makers, uncover critical business issues, stimulate interest and communicate the DSH value proposition to corporate clients.
Ensure a smooth hand-off of these leads to the General Manager.
Responsible for building or maintaining revenue channels and own property revenue performance.
Manage process and relationship with revenue channels. (OTAs).
Formulate initiatives and drive implementation to boost channel contribution.
Manage revenue performance
Conduct property-level diagnostics to improve performance.
Identify process and performance improvement initiatives.
Work with ground operations teams for implementation of ideas. Manage overall occupancy and RevPAR
Devise and execute plans to develop multiple channels and take initiatives to boost demand.
Sales
Open new sales channels and manage existing ones
Group sales conversion, turnover and operational support
Close local level deals for groups and packages (corporate offsites, student groups, etc.) with the help of GM and Social Media team.
Job Requirements:
Bachelor's degree in hospitality, business administration, or a relevant field.
A minimum of 3 years experience in hotel management or a similar role.
Strong understanding of hotel management best practices and data entry software.
Outstanding interpersonal communication and customer service skills.
Exceptional leadership abilities with great attention to detail.
Excellent communication, partnership, collaboration, and project management skills
Strong time management and multitasking skills, flexibility, and professional confidence
Demonstrated ability to efficiently work on multiple project requests simultaneously in a fast-paced environment where tight deadlines and unexpected complexities can crop up
English language proficiency is mandatory
Finding leaders who understand your goal!
Euroasia Executive Search

Makati City, Metro Manila
Permanent
Full-time