homebased Accounting AssistantDelegate CX

The DCX Client Services - Home Based Accounting Assistant will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.
We love an entrepreneurial spirit and have found that those who take ownership of a process and/or relationship tend to be most successful. An individual needs to be self-motivated, trustworthy, and highly dependable. Because we are 100% remote, we are not there to look over team members' shoulders and must be able to rely on individuals to complete tasks assigned to them in a timely manner as well as to report their time accurately so we can analyze project profitability and areas of needed improvement.
The Ideal candidate will be
Desire to provide an exceptional client experience
Attention to detail and organization
Professional written and verbal communication with clients, suppliers, and team members
Clear and precise communicator
Ability to adapt to different situations
Ability to multi-task, solve problems, and prioritize without compromising details or accuracy of work
Ability to remain calm in stressful situations
Professional who is accountable, reliable, and maintains a positive attitude
Strong computer skills and ability to quickly learn new applications
Expert in QuickBooks
Post-secondary degree or certificate related to accounting
Proficient in the Office Suite (Word, Excel, and Outlook)
Role Details
Industry: Promotions
Work Shift: 8:00 AM - 5:00 PM CST (USA)
Work Days: Monday through Friday
Written and spoken English skills: Very Proficient
Salary Range: 35,000 - 40,000
Job Responsibilities
Proficiency and expertise in QuickBooks, Enterprise Solutions and Microsoft Excel
The ability to communicate and explain detailed information with proficiency and precise information
Capable to do extensive and detailed research for all client projects independently
Direct communication with manufacturers for inquiries for promotional products and or private label manufacturing and research in general outside of the normal scope
Capable to work independently to write up quotes, purchase orders, and invoices with speed and accuracy
Effective follow-through with vendor discrepancies & issues
Billing of all clients and organizational skills to keep track of payments due ( company terms to be explained 50% deposit upon approval of all projects and 50% balance to be paid 30 days before goods ship ( for import programs) Domestic programs deposit needed after artwork is approved depending on client's balance payments ROG
Process of steps, research, quote, purchase order ( *indicate firm in hands date) artwork proof approvals, pre-pro samples approved and to initiate deposits needed and or domestic terms to initiate
Daily reconciliation of QuickBooks
Collections of past due account
Keeping customer files up-to-date
Professional communications with customers and manufacturers via telephone and email ( all emails carefully read and in the correct grammatical context)
Friendly and professional demeanor
Outstanding organizational skills and detailed oriented
Qualifications:
Related bachelor's degree in accounting or Finance
3+ years of experience of accounting experience
Very proficient with Excel
Has a growth mindset, there will be continual ongoing training
Has love for business development and working with numbers
Has the ability to perform clerical functions to support supervisors, including researching, tracking, and resolving accounting problems
About DCX
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!