hiring tsr ll Telecommunication account ll davao siteNeksJob Philippines

A Technical Support Representative is a person who provides answers to questions from customers regarding use and trouble-shooting of equipment.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Excellent communication skills is a must.
Has good customer service orientation
Has good communication and interpersonal skills
Has good analytical skills
Knowledgeable in MS Office and internet browsing
Bossjob

Davao City
Permanent
Full-time