helpdesk TechnicianOffensive Security Certifications Inc.
Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 09/10/2024
Deadline: 09/11/2024
About OffSec
Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec's distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today's most critical skills.
Become a part of our global presence and work from anywhere. With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.
Excited about our mission and what we do? Apply and join us!
About the Job
We are seeking a candidate to help provide IT support, ideal candidates will need strong experience in providing internal and external user support and troubleshooting with PC and software issues on a daily basis as well as maintaining machines.
HELPDESK TECHNICIAN
Duties and responsibilities
Assist in designing standard configurations for users in office and applying the same
Deploys and sets up new machines and users
Provide troubleshooting and debugging for our core internal systems
Provide troubleshooting for certain external client issues
Maintain all systems and software by applying regular patches and updates on a regular basis
Responsible for assisting with account set up and termination for all Cebu based employees
Assist with hardware and software license inventory control
Maintains and supports strict security and access procedures in place for users and machines
Facilitates troubleshooting and escalation with vendors as needed
Monitors logs for employee compliance of IT policies and access and reports any concerns to management
Maintains local server and related hardware
Other duties as needed
Qualifications
BS Degree of Computer Science or Information Technology or related field
At least 2 years prior experience providing user support and IT related troubleshooting in an office environment.
Windows 10 troubleshooting
Experience working with servers, network, switch, and various machine set up and cabling
GSuite troubleshooting experience
LAN and WAN troubleshooting
VPN experience
Experience supporting and maintaining "home grown" software solutions
Off hours and weekend support
Experience with scripting and automation is a plus
Certifications relevant to the job responsibilities is a plus
MacOS troubleshooting is a Plus
Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec's distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today's most critical skills.
Become a part of our global presence and work from anywhere. With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.
Excited about our mission and what we do? Apply and join us!
About the Job
We are seeking a candidate to help provide IT support, ideal candidates will need strong experience in providing internal and external user support and troubleshooting with PC and software issues on a daily basis as well as maintaining machines.
HELPDESK TECHNICIAN
Duties and responsibilities
Assist in designing standard configurations for users in office and applying the same
Deploys and sets up new machines and users
Provide troubleshooting and debugging for our core internal systems
Provide troubleshooting for certain external client issues
Maintain all systems and software by applying regular patches and updates on a regular basis
Responsible for assisting with account set up and termination for all Cebu based employees
Assist with hardware and software license inventory control
Maintains and supports strict security and access procedures in place for users and machines
Facilitates troubleshooting and escalation with vendors as needed
Monitors logs for employee compliance of IT policies and access and reports any concerns to management
Maintains local server and related hardware
Other duties as needed
Qualifications
BS Degree of Computer Science or Information Technology or related field
At least 2 years prior experience providing user support and IT related troubleshooting in an office environment.
Windows 10 troubleshooting
Experience working with servers, network, switch, and various machine set up and cabling
GSuite troubleshooting experience
LAN and WAN troubleshooting
VPN experience
Experience supporting and maintaining "home grown" software solutions
Off hours and weekend support
Experience with scripting and automation is a plus
Certifications relevant to the job responsibilities is a plus
MacOS troubleshooting is a Plus
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Offensive Security Certifications Inc.
About the company
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