helpdesk AssociateDe La Salle - College of Saint Benilde
Salary: Agreement
Work form: Full time
Posting Date: 26/09/2024
Deadline: 26/10/2024
JOB DESCRIPTION
Position Objective:
Responds to all the queries in the Benilde Help Center’s ticketing system and all the inquiries and concerns routed in the email or chatbox of Benilde Helpdesk
JOB QUALIFICATION
Qualifications:
Bachelor’s Degree in Information Technology or related discipline
With at least 1 year of relevant work experience
Capability to work with minimal supervision
Critical analysis and customer service skills
Proven analytical and problem-solving abilities.
Extensive application support experience of the Benilde systems and troubleshooting.
Demonstrated progressive experience in the management of a technical support team.
Excellent written, oral, and interpersonal communication skills.
OTHER JOB REQUIREMENTS
Education
Bachelor's Degree / College Degree
Field of study
Computer Science/Information Technology
Specialization
Tech & Helpdesk Support
JOB BENEFITS
Customer Service - Oriented
Position Objective:
Responds to all the queries in the Benilde Help Center’s ticketing system and all the inquiries and concerns routed in the email or chatbox of Benilde Helpdesk
JOB QUALIFICATION
Qualifications:
Bachelor’s Degree in Information Technology or related discipline
With at least 1 year of relevant work experience
Capability to work with minimal supervision
Critical analysis and customer service skills
Proven analytical and problem-solving abilities.
Extensive application support experience of the Benilde systems and troubleshooting.
Demonstrated progressive experience in the management of a technical support team.
Excellent written, oral, and interpersonal communication skills.
OTHER JOB REQUIREMENTS
Education
Bachelor's Degree / College Degree
Field of study
Computer Science/Information Technology
Specialization
Tech & Helpdesk Support
JOB BENEFITS
Customer Service - Oriented
Submit profile
De La Salle - College of Saint Benilde
About the company
De La Salle - College of Saint Benilde jobs
Manila, Metro Manila
Benildean Engagement Unit Head
Agreement
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