JOB SUMMARY
Answers and documents all help desk calls related to specific software applications for assigned area. Provides end-user support for specific software applications
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers and documents all help desk calls related to specific software applications and computer hardware.
Provides end-user support for specific software applications.
May assist with some hardware issues.
Creates and terminates new users related to specific software applications.
Creates and updates user security access.
Monitors servers and users to ensure that the systems are operational.
Informs Digital & Technology Services of any operational problems.
Conducts system maintenance on network.
Reviews software literature for any software updates and upgrades.
Performs other duties as assigned.
Qualifications
A graduate of any IT related course or diploma
With helpdesk/desktop support experience of at least 1 year
With call handling experience
Good communication skills
Willing to work in Makati
CBRE
Answers and documents all help desk calls related to specific software applications for assigned area. Provides end-user support for specific software applications
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answers and documents all help desk calls related to specific software applications and computer hardware.
Provides end-user support for specific software applications.
May assist with some hardware issues.
Creates and terminates new users related to specific software applications.
Creates and updates user security access.
Monitors servers and users to ensure that the systems are operational.
Informs Digital & Technology Services of any operational problems.
Conducts system maintenance on network.
Reviews software literature for any software updates and upgrades.
Performs other duties as assigned.
Qualifications
A graduate of any IT related course or diploma
With helpdesk/desktop support experience of at least 1 year
With call handling experience
Good communication skills
Willing to work in Makati
CBRE
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
CBRE
About the company
Position help desk Analyst - makati city , philippines recruited by the company CBRE at MetroManila, Manila, Makati, Joboko automatically collects the salary of , finds more jobs on Help Desk Analyst - Makati City , Philippines or CBRE company in the links above
About the company