Healthcare Service Agent Needed/Davao site - Initial and Final Interviews are on the phone!TALENT OUTSOURCING CHANNEL TORCH SOLUTIONS

Description
Successfully Managing Large Amounts Of Inbound And Outbound Calls
Handling Patients Inquiries
Updating Patient Information
Ensuring Customer Satisfaction And Assisting Them With Issues/concerns Related To Their Health
Making Decisions As Needed Off-hours Or Without Supervision To Ensure An Uninterrupted Supply Of Product To Customers
Developing The Knowledge Of Customer Needs And Trends To Improve Customer Satisfaction And Loyalty
Skill and Knowledge Qualifications:
High School Diploma
Ability to convey a positive and professional image to customers
Maintain composure in high pressure situations
Capable of following an issue through to its conclusion
Home care/healthcare background
Excellent Customer Service And Problem-solving Skills
Ability To Work Both Independently And As A Part Of A Team
Time-management And Organizational Skills
Exceptional Verbal And Written Communication, Interpersonal And Active-listening Skills, As Well As The Ability To Prioritize Issues And Respond Accordingly
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No

₱ 17,000.00 monthly ·  Davao del Sur, Davao Region ·  Today, 04:04 PM (updated)
Work type
Full Time