Healthcare associatesOUTSOURCE NETWORK CONTACT CENTER AND BACK OFFICE SERVICES, INC.

JOB DESCRIPTION
BASIC FUNCTIONS:
Handles customer service inquiries – inpatient, outpatient, and dental etc.
Handles all approvals and generation of LOA’s.
Reviews and handles each call with very high degree of attention to detail.
Reads, understands, assesses and translates medical documents correctly.
Meets performance metrics in terms of accuracy of reports, calls per minute and quality.
Performs other functions related, analogous, and pertinent to the preceding enumeration as may be assigned by superiors from time to time.
Coordinating with Doctors, patients and members
Talking to staff nurses form different hospitals
Evaluating laboratories, checking results if covered by the insurance policies by the availed HMO or medical insurance.
 
JOB QUALIFICATION
Qualifications:
- FRESH GRADUATES ARE ENCOURAGED TO APPLY!! Graduate of any medical allied course (BS-Psychology, nursing, radtech, nutrition and dietetics, MedTech, Bs- Bio, PT and etc.)
-No license or experience is required!!!
-Shifting schedule
-Willing to work on-site
-Preferably within Cebu City and nearby areas
-Completed at least 3rd-year in college-level are welcome (must have school record)
 
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Medical Science
Specialization
Customer Service
Customer Care, Arts and Communication, basic computer skills, Basic Computer Proficiency