gts Support staff (consulting)PwC

Line of Service Advisory
Industry/Sector Not Applicable
Specialism IFS - Human Capital (HC)
Management Level Senior Associate
Job Description & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.
Our Operations Support team monitors the overall quality of our service. As a part of the team, you'll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.
About the Role:
Support in company laptop imaging and configuration.
Provide user technical support and answer queries related to software and hardware issues.
Basic troubleshooting on hardware problems which includes company laptop, phones, printers, CCTV, and all digital systems connected to the network.
Maintain procedures and reports that provide technical support to the entire organization.
Performs other duties that may be assigned by the manager.
About You:
Bachelor degree in Computer Science or a related field.
3 years of experience in a technical support role.
Working knowledge and expertise in various software, hardware, and applications.
Working knowledge of Google Workspace, user management and security.
Analytical skills to study issues and records and recommend solutions.
Team-oriented attitude and strong interpersonal communication.
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements Not Specified
Available for Work Visa Sponsorship? No
Government Clearance Required? Yes
Job Posting End Date
PwC

Makati City, Metro Manila
Permanent
Full-time