gs customs systems Training specialist (spanish bilingual)Kuehne + Nagel

It's more than a jobIn an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.RoleTo manage the preparation and execution of customs clearance declarations being created by the customs brokers on behalf of internal stakeholders within the Kuehne + Nagel network and ensure that the declarations are both compliant and accordance with the Standard Operating Procedures agreed, and also adhering to all government regulatory requirements.Your Responsibilities
Manage the preparation and execution of import and export declarations according to customs regulations, laws, and procedures within the stakeholder country
Organize and delegate the workflow and tasks to the team in alignment with the departmental and stakeholder requirements and goals
Manage and review reports to track team and departmental performance
Maintain strong relationships with clients, addressing their needs and concerns
Communicates regularly with stakeholder as to productivity and quality performance and resolves challenges efficiently and effectively
Ability and willingness to take ownership for resolution of enquiries and complaints from stakeholder
Performs daily quality checks to ensure high level of work quality and productivity
Conduct performance reviews, provide feedback, and support career development
Assists in the training of new hires and ad-hoc system or customs topics where needed
Understands new tasks and functions that are introduced and ensures instructions are understood by the team
Engages in the daily stand up/stand down meetings with the team
Develops and implements new systems and processes to improve efficiency and effectiveness in conjunction with support functions for continuous improvement
Proactively pursue self-development by participating in available training programs and learning opportunities
Your Skills and ExperiencesEssential:
Bachelor of Science in Customs Administration
Managerial Experience
Fluent in Spanish and English- both written and oral
Customer Focus
Strong Organizational skills
Driving continuous improvement
Ability to work with demanding deadlines
Excellent communication skills
Proficient in Microsoft Office (Excel, Word and Outlook)s
Desirable:
At least 3 years' experience in a similar position in the past
Preferable to have operational knowledge of either airfreight, sea freight or road freight
People management
Competent Communicator
Effective problem solving skills
Ability to manage complex tasks
Who are weLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
Kuehne+Nagel

Cebu City, Cebu
Permanent
Full-time