global transition ManagerFresenius Medical Care

Company Description
Fresenius Medical Care is the premier health care company focused on delivering the highest quality of care to people with renal and other chronic conditions. Through our industry-leading global network of more than 3,400 dialysis clinics and acute care centers, outpatient cardiac and vascular labs, Fresenius Medical Care provides coordinated health care services at pivotal care points for hundreds of thousands of chronically ill patients. As the world's only vertically integrated renal company, we also offer specialty pharmacy and laboratory services, as well as manufacturing and distributing the most comprehensive line of dialysis equipment, disposable products, and renal pharmaceuticals.
Job Description
As a Transition Manager of the Global Business Services team, you will be part of a dynamic team working across the enterprise to manage business process transitions from existing locations to offshore/nearshore or provider locations. Your primary focus will be transitions but other projects might be included as directed. Fresenius Medical Care is a fast-paced environment. We are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.
In this role, you will:
Manage the transition scope and coordinate all stakeholders
Build and manage transition plans
Act independently to deliver to schedule, budget, and scope
Run projects, monitor progress, and track risks while escalating and driving to resolution as needed
Report on status
Support resource and financial reporting
Run projects, monitor progress
Execute project controls
Support the business case creation, and presentation, and gather approvals
Management and Steering:
Create efficient and effective project plans, taking into consideration the respective organizational and operational structure needs and adjust the approach accordingly
Deliver the transition/project plan. Report project/transition progress, and risks. Develop corrective actions where necessary.
Own communication and relationship with countries in the respective region
Delivery and Execution:
Execute on transitions/projects in line with recognized best practice methodology (planning, managing risk, governance, quality assurance, issue resolution, reporting) within the approved schedule
Collect business/country requirements and understand the business needs
Act as a liaison for all activities and stakeholders for assigned transition/project
Manage day-to-day communication for assigned transition/project
Manage the change and assess the risks and be able to implement proper mitigation plan where required
Coordinate and facilitate the process of documenting project/transition related policies and procedures, if required
Identify and document additional process improvements opportunities for possible implementation after the Transition and/or Projects closure
Coordinate the training/workshops of local personnel in the respected countries/regions or/and Shared Service Center employees
Ensure seamless transfer of business processes from local sites to the Shared Services incl. service level agreements (in cooperation with GBS Service Management)
Manage all stages of the migration process are successfully complete
Qualifications
Academic degree or equivalent experience in relevant subject matter
Project Management certification
Experience in transitioning complex projects
Extended knowledge of service transition methodology, tools, and templates. Has strong implementation experience
5+ years of experience in transition project management
Good understanding of change management
Background in business processes in BPO or Shared Service Center environment
Knowledge of process improvement methodology a plus
Fresenius Medical Care

Muntinlupa City, Metro Manila
Permanent
Full-time