global junior payroll CoordinatorTMF Group

Job no: 570705
Work type: Full time
Location: Manila, Philippines
Categories: Client Payroll
JOB PURPOSEThe Global Junior Payroll Coordinator is responsible in supporting and overseeing the overall operations of the delivery of a global client - from pre-payroll to post-payroll activities; monthly, quarterly and annual activities; and other ad-hoc activities. Ensuring accurate and timely service delivery and processing. Act as the single-point-of-contact for the global clients and local TMF payroll teams in the day-to- day payroll activities. Responsible in managing the designated mailbox and ensure that emails are monitored and disseminated accordingly.Build and maintain a good and professional relationship with the client as well as the TMF local teams and ensure to have a good communication channel for both parties as the role requires a lot of coordination which is one of the key to ensure a smooth delivery.
KEY RESPONSIBILITIES
▪ Working closely with the TMF network of global offices and third party business partners to coordinate
outsourced payroll and accounting services for client entities around the world;
▪ Updating/maintaining client reporting tools, e.g. statutory deadlines calendar, KPIs reports;
▪ Coordinating internal billing processes, invoice verification and approval;
▪ Creating and updating process maps, manuals, issue logs;
▪ Coordinating clients queries on payroll and accounting matters and ensuring their timely resolution in
close cooperation with TMF local offices;
▪ Ensuring coordinated delivery of services by TMF local offices and third party business providers in
line with statutory and local compliance requirements, master and local service agreements, and
agreed SLAs;
▪ Acting as a point of contact for clients on their on-going governance matters and ad hoc projects
covering multiple jurisdictions;
▪ Identifying areas and processes for further development and recommending changes to improve unit
efficiency
▪ Participating in the development and implementation of department projects, work methods and
procedures
▪ Resolving problems within area of responsibility and liaising with appropriate resource persons to
obtain and provide information on diverse and complex issues
▪ Acting as a role model for colleagues and supporting junior personnel in their day-to-day activities
▪ Perform other duties as assigned.
KEY REQUIREMENTS
▪ Bachelor's degree (Economics, Administration, Human Resources and Administration, Accounting);
▪ At least 1-2 year experience in payroll coordination, familiar with company internal processes or
within SSC/BPO, preferably gained in an international client facing work environment;
▪ Fluent in English (both written and verbal);
▪ Proficient with MS Office: MS Excel, Word, Power Point;
▪ Fast learner and versatile individual with strong coordination, analytical and organizational skills;
▪ Good communication and relationship management skills;
▪ Ability to prioritize time critical tasks and adhere to strict deadlines;
▪ Good team player;
▪ Excellent attention to detail;
▪ Ability to perform full-time work.
Advertised: 23 Feb 2024 Singapore Standard Time
Applications close: 24 Mar 2024 Singapore Standard Time