global data ExecutiveTemenos

ABOUT TEMENOS
We're passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!
THE ROLE
The overall purpose of this office-based role is to work as part of the data team and build the database of prospects and customers by conducting outbound calls to prospective leads and getting them to join the company database.
Responsibilities include maintaining, cleaning and adding to the company's data asset through telemarketing and internet research. Calling existing customers and prospects and processing marketing responses are essential parts of this important role.
KEY RESPONSIBILITIES
By telephone, make contact with the target audience and capture details in database
Qualify, clean and collect new records according to certain criteria in order to build data sets from targeted sales & marketing campaigns
Complete records by telephone and/or web-based sources to enrich quality of data
Format data and merge duplicates in database
Engage in data cleansing activities that occur because of company marketing campaigns and events
Clean and process all out of office messages, update database
Ensure robust testing of any desk research briefs carried out by Temenos or third party companies and report on quality levels
Accurately classify new data captured as part of desk or telephone research to allow the data to be searchable
Update and maintain the marketing database
Key Performance Indicators:
Achieve a minimum number of telephone calls and penetration rate each hour/day; targets will be set relating to this
Achieve a minimum number of records researched online each hour/day; targets will be set relating to this
Achieve certain targets pertaining to accuracy, quality and freshness of group data, so that these are regularly met and surpassed
Achieve a minimum of 95% data accuracy on all new data acquired
Meet project deadlines
Ensure ethical conduct and professional behaviour
SKILLS & EXPERIENCE
Experience in telemarketing and/or Internet research is desirable
Proven capability to work with high volumes of data within tight timescales, whilst maintaining accuracy
The ability to work with databases and meet high standards of data quality
Basic knowledge of data for direct marketing purposes would be an advantage
IT literate, with good typing skills and ability to use Microsoft Word and Excel
Foreign language competencies will be an advantage
Educated to A-Level or equivalent
Excellent phone manner, with a clear and confident approach
· Clear and articulate communicator
Well-organised and Deadline focused
Self-motivated, energetic and dynamic
· Determined and target-orientated
Exceptional listening and probing skills
Ability to work as part of a team as well as independently when required
Strong attention to detail with a methodical approach to work
WHY TEMENOS
You will work at the cutting edge of technology innovation; we challenge the status quo and are transforming banking every day.
You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best.
You will be part of a team that values integrity; we support each other and keep our promises.
You will be able to work freely, flexibly and true to your authentic self; we champion diversity.
You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients.
You will experience what we call - Temenosity!
We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.
Please make sure to read our
Temenos

Makati City, Metro Manila
Permanent
Full-time