global assignment ConsultantSirva

Position Summary
The Global Assignment Consultant provides essential support to SIRVA's corporate clients in managing the designated client's personnel who are relocating for an international assignment. The GAC serves as the point of coordination for international assignees for the delivery of various on-going assignment management services offered under their employer's international assignment policies and procedures.
Functions and Responsibilities
80% Relocation/File Management
Manage on-going assignment services including expense management, conducting quarterly check-ins, monitoring lease period and other questions and concerns related to support required while employee is on assignment at host location
Collaborate with the GAC-File Manager to provide advice and consultation to international assignees as it relates to on-going support based on their particular needs and country-specific requirements
Coordinate with all internal departments/functions to ensure a successful on-going assignment support experience
20% Others
Provide assistance with exception management, including recommendations on specific exceptions to policy in consultation with GAC-File Manager
Provide assignee status updates, keeping the main points of contacts abreast of issues and offering solutions as issues arise, and completing client client projects are requested
Complete other tasks/responsibilities as required to provide effective support to GAC-File Manager
Qualifications and Preferred Skills
Minimum of 2 years direct relocation experience OR 3 years of related customer service experience
Knowledge of international assignment management of global business
Ability to identify potential problems and develop creative solutions without immediate direction or supervision
Excellent written and verbal communication skills
Strong organizational skills; the ability to function as part of a team while acting as a self-starter
Ability to manage deadlines, multi-task and operate in a fast-paced environment
Strong presentation skills, business etiquette and interpersonal skills
Proficient in MS Office programs and job-related systems
Education and Certification Requirements
Bachelor's Degree preferred
SIRVA Worldwide Relocation and Moving is a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With 75 owned locations and more than 1,000 franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self service and human support. From relocation and household goods to commercial moving and storage, our portfolio of Brands (SIRVA, Team Relocations, Allied, northAmerican, & SMARTBOX) provides the only integrated moving/relocation solution in the industry. By leveraging our global network, we deliver a superior experience that only a "one-stop shop" can provide. We're a team that works globally to provide the best service locally - a company that is everything you need, everywhere you need it. For more information please visit .
SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product. We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business. You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company!
At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
SIRVA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.
Other details
Pay Type Salary
Required Education Bachelor's Degree
Metro Manila, Philippines
Taguig City, Metro Manila, Philippines
SIRVA

Metro Manila
Permanent
Full-time