German CSR ( Back Office) - Night shiftDencom Consultancy and Manpower Services

Description
Salary: 65k maximum
Age limit: None
RESPONSIBILITIES:
 Manage and process the workflow related to customer purchase orders which
includes: Fax and Email purchase orders into Esker (fax automation solution) and
salesforce.com (CRM)
 Assume ownership and responsibility for data accuracy of all sales order information
that is entered into ARDx International Limited's SAP ERP system
 Elevate workflow issues to Order Escalation Specialists in Galway, Ireland to escalate
all unsolved customer purchase orders for a timely resolution
 Communicate with supervisor to ensure daily order processing requirements are met
 Execute applicable Quality System processes
 Other duties as assigned
BASIC QUALIFICATIONS | EDUCATION:
 Must possess at least College/Bachelor's Degree
 Minimum 1-2 year(s) experience in a related field required
 Knowledge of SAP or ERP applications preferred
 Fluency in German language
PREFERRED QUALIFICATIONS:
 Must be proficient in MS Office including Excel, Word and Outlook
 Must have good keyboarding and typing skills
 Must have data entry experience
 Must be able to multi-task and meet deadlines
 Must be able to communicate professionally
 Must be willing to work the night shift
COMPETENCIES:
 Customer Focus
 Functional/Technical Skills
 Priority Setting
 Problem Solving
 Process Management
An equal opportunity employer, Abbott
Work from home but training will be onsite ( with shuttle)
Requirements
Minimum education level: Senior high school
Years of experience: 1
Language(s): German ,English
Availability for travel: No
Availability for change of residence: No

₱ 65,000.00 monthly ·  Taguig, National Capital Region ·  Today, 05:05 PM
Work type
Full Time