Genesys/CTI Developer - Night ShiftTalentium
Workplace: Taguig
Salary: Apply
Work form: Full time
Posting Date: 09/11/2025
Deadline: 22/10/2020
This job has expired, you can refer to some related jobs below
Description
- Eight years plus (8+) experience in Contact Center Technology with hands-on experience on high-complexity Genesys SCXML Call Flow Development using Composer, ECMA Script, Genesys Rules System/OPM, Back-end Java Blocks and ability to convert complex Business Requirements to Technical Solutions.
- Should have ability to work with business, gather requirements, convert those requirements into technical design document and lead the team.
- Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with Sonus/Cisco SBC.
- Expert knowledge of SIP integration and troubleshooting SIP and Orchestration calls flows.
- Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart.
- Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X).
- Experience in working in Scrum model of Delivery, Junit Test Cases, GitHub
- Familiarity with various Genesys Simulators from a Performance Testing perspective.
- A solid base of data networking knowledge as well as VOIP technology will be required for this position.
- Experience working on Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates.
- Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing)
Must have terrific analytical and troubleshooting skills.
- Excellent communication skills (Written and oral).
Skills
- Genesys Framework (Genesys Administrator/CME/GAX, Genesys SIP Server
- Genesys TServer for Avaya Communication Manager)
- Genesys Voice Platform Genesys Composer/Eclipse/JSP for IVR application development.
- Genesys rule system and GRAT is a needed skill too.
- Genesys Pure Engage Digital (eServices) email, chat Genesys Co-Browse Genesys Outbound Contact
- Genesys Universal Routing (voice, email, chat, outboundpreview) IRD for interaction and routing design/development
Genesys: Composer Certification preferred
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 5
Language(s): English
Availability for travel: No
Availability for change of residence: No
- Eight years plus (8+) experience in Contact Center Technology with hands-on experience on high-complexity Genesys SCXML Call Flow Development using Composer, ECMA Script, Genesys Rules System/OPM, Back-end Java Blocks and ability to convert complex Business Requirements to Technical Solutions.
- Should have ability to work with business, gather requirements, convert those requirements into technical design document and lead the team.
- Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with Sonus/Cisco SBC.
- Expert knowledge of SIP integration and troubleshooting SIP and Orchestration calls flows.
- Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart.
- Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X).
- Experience in working in Scrum model of Delivery, Junit Test Cases, GitHub
- Familiarity with various Genesys Simulators from a Performance Testing perspective.
- A solid base of data networking knowledge as well as VOIP technology will be required for this position.
- Experience working on Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates.
- Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing)
Must have terrific analytical and troubleshooting skills.
- Excellent communication skills (Written and oral).
Skills
- Genesys Framework (Genesys Administrator/CME/GAX, Genesys SIP Server
- Genesys TServer for Avaya Communication Manager)
- Genesys Voice Platform Genesys Composer/Eclipse/JSP for IVR application development.
- Genesys rule system and GRAT is a needed skill too.
- Genesys Pure Engage Digital (eServices) email, chat Genesys Co-Browse Genesys Outbound Contact
- Genesys Universal Routing (voice, email, chat, outboundpreview) IRD for interaction and routing design/development
Genesys: Composer Certification preferred
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 5
Language(s): English
Availability for travel: No
Availability for change of residence: No
Other Info
Taguig, National Capital Region · 22 September (updated)
Work type
Full Time
Work type
Full Time
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About the company
Talentium jobs
Pasig, National Capital Region · 14 September (updated)
Position Genesys/CTI Developer - Night Shift recruited by the company Talentium at Taguig, Joboko automatically collects the salary of Apply, finds more jobs on Genesys/CTI Developer - Night Shift or Talentium company in the links above
About the company
Talentium jobs
Pasig, National Capital Region · 14 September (updated)