gaming gear Technical Support Representative (tsr) | damosa it park davaoConcentrix

As a Customer Care or Technical Support Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Ready to #EmbraceDifferent?
Here's what's in store for You!
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Join us in Concentrix and #EmbraceDifferent with the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
You may be our next Customer Experience Champion if you:
Are a college graduate, with or without BPO experience
Have an experience of at least six (6) months in the BPO industry; or candidates without BPO experience
Have good English communication skills
Have working knowledge on computers
Have good customer service, multi-tasking and problem-solving skills
Are willing to work in shifting schedules
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 100 openings Graduated from high school
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world's best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Kalibrr

Davao City
Permanent
Full-time