fund servicing Manager i - bank loansJPMorgan Chase Bank, N.A.

Job Description
Job Description :
Job Summary:
JPMorgan delivers an extensive solution for different Fund Managers seeking independent administration and custody services as well as outsourcing of their day-to-day operations.
TheInvestment Operations team has the responsibility for providing a premium quality client service to Fund Services clients, ensuring deadlines are met at all times.
Job Responsibilities:
Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
Work with the AVP to develop goals for the team and ensure they are reached. Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
Ensuring that all staff are aware of daily tasks and deadlines are met. Streamline team processes when needed. Effectively communicating instructions from VP to team
Timely escalation of any potential issues to AVP. Assist in determining feasibility of new products and services. Responsible for ensuring a standardised and efficient process
Ensures deliverables are met / Signs off on new business and Service level agreements (SLA). Ensure Controls are adhered to and refreshed quarterly. Implementation of new funds to be on-boarded
Cross team training. Regular group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance. Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
Required Qualifications, Skills and Capabilities:
A Bachelors Degree or equivalent experience is preferred with typically 5 or more years experience in operations or related function
A minimum of 4 years management experience
Third level finance related study or accounting qualification is desirable
Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
Strong knowledge of all investment types. Complete understanding of the NAV delivery proces
Experience with implementing process improvement methodology and/or demonstrated experience with efficiency improvement
Ability to effectively communicate with internal and external clients
Preferred Qualifications, Skills and Capabilities:
Strong organisational skills, concern for quality & accuracy and working to strict deadlines
Excellent interpersonal skills, customer service orientation
A willingness to work hard and go beyond expectations
Leverage your unique background, experiences and skills to help innovate and add value.