full time Call Center Agent for au telco account i taguig city - onsite i t81NeksJob Philippines

Offer description
₱ 22,000.00 (monthly) Permanent contract Full Time
Job description
- Responding or calling out to clients in order to know about and solve their problems, concerns, or other worries about products or services.
- Responding to inquiries in a timely manner, explaining potential solutions, and making clients feel supported and valued.
- Understanding call center metrics and striving to meet or exceed them while offering great reliable customer service.
- As needed, trying to engage in effective communication with callers, confirming or clarifying information, and diffusing irate customers.
- Establishing lasting connections with clients and other customer service team members based on trust and reliability.
We are looking for a candidate with these qualifications:
* Experience in Customer Service SALES is required
* At least HS/SHS Graduate
* With excellent English communication skills (both Oral and Written)
* Experience on phone, email, and live chat support is preferred but not required
* Willing to work Full-time/Shifting schedules/Holidays/Weekends
* Amenable to work on-site
Requirements
Minimum education level: Bachelor ́s Degree
1 year of experience
Language(s): English
Availability to travel: Yes
Availability of change of residence: Yes
11 minutes ago
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