fulfillment specialist | MandarinGMO GlobalSign, Inc.

1. Manages order-to-invoice cycle by entering received Purchase Orders (POs) and sending out invoices to customers to achieve agreed department metrics.
2. Manages receivable collections by entering and posting accurate receivables and customer payment amounts into CRM tool and finance software.
3. Acts as the initial contact with Account Receivables (A/R) customers by handling their initial concerns or inquiries, which include but are not limited to: issuance method for invoice, credit note, receipts, delivery slips/request by post for invoices/Request for payment due/Bank account setting, Payment process, Tax/VAT queries.
4. Creates 'Sales Statement" by downloading it via CRM in daily or monthly manner or as when required by the immediate Supervisor/Manager.
5. Prepares or assists in the preparation of weekly sales forecast, and processes monthly sales commissions.
Minimum Bachelor's/College Degree, preferably in Business Administration, Management or Accountancy.
At least 2 years work related experience preferably gained in IT security, enterprise software, web services or High Technology Company.
Knowledge and experience in Order-to-Invoice Management, Account Receivables and Customer Relationship Management
Excellent English and Chinese Verbal and Written communication skills.
Excellent Customer Service Skills.
Detailed oriented and good Analytical and problem-solving skills.
Strong time management skills: able to prioritize and manage multiple activities, effectively manage his/her own time, and work independently to meet defined fulfillment performance metrics.
High Level of integrity and ability to maintain confidential information.
Willing to travel overseas for business trips and trainings.
Paid Holidays
Paid Sick Leave
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Entry Level / Junior, Apprentice Administration and Coordination Information Technology / IT 1 opening Bachelor's degree graduate
GlobalSign is an identity services company providing cloud-based, highly scalable PKI solutions for enterprises needing to conduct safe commerce, communications, content delivery and community interactions. Our identity and security solutions enable businesses, large enterprises, cloud-based service providers and IoT innovators around the world to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption.Equal employment opportunity has been, and will continue to be a basic principle at GlobalSign. Employment at our Company is based upon merit, ability and qualifications. No qualified applicant or employee is to be discriminated against because of race, color, religion, sexual orientation, gender identity, age, national origin, citizenship, disability, or other status. Our equal employment opportunity commitment applies to all areas of employment including hiring, training, placement, promotion, compensation, and benefits.If you would like to be considered for employment for employment opportunities with GlobalSign and need special assistance due to disability or accomodation for disability please call (02) 847-1252.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time