Front Office staff with experienceQueens Hotel

Your central goal is to provide our clients with outstanding customer service and support. As the 'face' of our company, the successful candidate will be presentable and friendly, with outstanding people's skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities:
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Monitor, organize and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Computes bill, collects payment, and makes change for guests.
Requirements:
Collage graduates, preferable BS in Hotel & Restaurant Management
A minimum of 2 years of proven experience in a similar role.
Good understanding of office administration and basic bookkeeping practices.
Superb written and verbal communication skills.
Excellent organizational and multi-tasking abilities.
-Requirements- Minimum education level: Bachelor ́s Degree
2 years of experience
Language(s): English
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
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Front Office Staff - with experience
Queens Hotel - Pampanga, Central Luzon
Offer description
Permanent contract Full Time
Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls and maintaining the front office budget.
Your central goal is to provide our clients with outstanding customer service and support. As the 'face' of our company, the successful candidate will be presentable and friendly, with outstanding people's skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities:
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Monitor, organize and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Computes bill, collects payment, and makes change for guests.
Requirements:
Collage graduates, preferable BS in Hotel & Restaurant Management
A minimum of 2 years of proven experience in a similar role.
Good understanding of office administration and basic bookkeeping practices.
Superb written and verbal communication skills.
Excellent organizational and multi-tasking abilities.
Requirements
Minimum education level: Bachelor ́s Degree
2 years of experience
Language(s): English
Availability to travel: No
Availability of change of residence: No
People with disabilities: Yes
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About Queens Hotel
The only qenuine Boutique Hotel in Angeles City
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Front Office Staff
Pampanga, Central Luzon
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