Front Office AssociateMontebello Villa Hotel

MONTEBELLO VILLA HOTEL
 
Is currently looking for:
FRONT OFFICE ASSOCIATE
 
Job Description
Responsible for welcoming guests and managing front desk operations to ensure excellent customer service. Handles check-in and check-out, reservations, guest inquiries, billing, and coordinates with other departments to meet guest needs.
Qualifications
Graduate of Hospitality, Tourism, or related course (preferred)
With at least 2-3 years experience in hotel front desk operations
Good communication and interpersonal skills
Familiar with hotel management systems
Strong customer service and problem-solving skills
Excellent communication skills (English proficiency preferred)
Pleasing personality and professional appearance
Can work under pressure and with minimal supervision
Flexible with shifting schedules, weekends, and holidays