Front Desk associateResultsCX

Position Overview The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers.Duties and Responsibilities Answers and directs calls, greets visitors a Position Overview The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers. Duties and Responsibilities Answers and directs calls, greets visitors and on site clients, escorts visitors entering into restricted areas, handles inquiries and provides information relating to the company approved by corporate communication group Provide access and performs control functions on ingress and egress of visitors and guests by issuing the ID cards, lanyards and proximity access cards for the new hires Coordinates transportation requirements as requested and approved by the Managers and Directors Acts as point person for the conference rooms utilization schedule Manage people traffic in the reception area (for new hires) and ensures waiting areas are clean and orderly Immediately reports untoward incidents encountered to the Facilities Supervisor on site Logs and sorts out all incoming correspondence for the company Qualifications Candidate must be a graduate of a 4-year course in any field. Must have at least 6 months experience in handling end to end process for program recruitment in a BPO/Call Center company At least 2 years Recruitment experience. Must be able to work well in all levels of organization Excellent English communication skills Proficient in MS Office (Word, Excel) Flexible in terms of work hours, open to shifting schedules, extended work hours and working on holidays and weekends A team player and can multi-task and perform in a fast-paced environment Physical Requirements Frequent: Bending/stooping, reaching, lifting, carrying, repetitive motions, sitting, standing, walking. Occasional: Kneeling, pushing/pulling. Company Overview Named the 2013 'Fastest Growing BPO Company' in the Philippines by ICT International, The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Financial Services, Retail and Energy. With over 7,000 employees in 14 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world.
Monster

Batangas
Permanent
Full-time