Fresh Graduates and career shifters - quezon city, ncrOptum

Fresh Graduates and Career Shifters - Quezon City, NCR » Full-time
» Quezon City
» •
» Posted on August 26, 2020
» •
»Save Job favorite_border
Description:
Training classes start soon. Apply today!
Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like Optum, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career.
Primary Job responsibilities:
» Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
» Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
» Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
» Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
this function is equally challenging and compensateing. You'll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you'll need to develop expertise of our various products and multiple levels of benefits within each product in order to best assist our providers/customers.
Requirements:
Required Appropriate qualifications:
» Completion of any 4-year college degree
» Familiarity with computer and Windows PC applications, which includes the capability to navigate and lgain new and complex computer system applications
» Demonstrated capability to listen skillfully, collect significant information, build rapport and respond to customers in a compassionate manner
» Skilled in problem solving to quickly assess current state and formulate recommendations
Helping create positive customer practices for providers and our members can drive your sense of impact and purpose. Join us as we improve the lives of millions. Lgain more about how you can start doing your life's best work.(sm)
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when Information technology comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, discapability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.
Job Keywords: Hiring for Fresh Graduates and Career Shifters, Fresher, Shifter, Customer Service, Customer Service Representative, CSR, Client Service, Customer Care, Contact Center, Call Center, BPO, Business Process Outsourcing, Quezon City, NCR, National Capital Region
income: ?15000 - ?25000
Address: Quezon City, Philippines
Application Process: Apply at Bossjob!
Apply at Bossjob.ph today!
» Disclaimer
» Our Guarantee
» Avoiding Job Scams
» Receive latest jobs and updates
» Hiring Organization
» Job posted under
Optum, a UnitedHealth Group company Company Overview
Company Profile
Are you ready to rev up your life? Optum, a UnitedHealth Group, business is ready for you. Our incredible global growth has been built by people with a singular focus on helping millions live healthier lives and an intense love of achievement. Our future is everywhere including our robust operations in the Philippines. We offer the global reach, resources, and can-do culture of a Fortune 7 company. Information technology is time to lgain more and start doing your life's best work. (SM)
Careers at Optum, a UnitedHealth Group company
If you're going to change careers, why not look for an employer that's out to change everything? If you have that kind of appetite for change, Optum is the right place for you. As part of the growing UnitedHealth Group family of businesses, we're driving innovation and change all over the world. That's creating opportunity right here in the Philippines for people with energy, passion and a focus on quality. We're driven to help people live healthier lives and to help make the health care system work better for everyone. We want to make a difference and that makes this the one job opportunity that can change everything for you.
As part of UnitedHealth Group, a Fortune 7 company, Optum is a leading health services and innovation company dedicated to help people live healthier lives and help make the health system work better for everyone. With more than 189,000 people collaborating worldwide and over 14,000 employees in the Philippines, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care.
This work takes all of your commitment, expertise, passion and energy. That's why we rely on a set of fundamental principles that are guiding our way forward. Our values of integrity, compassion, relationships, innovation and performance serve as a foundation to transform health care.
Are you in? Lgain more about careers at Optum: workatoptum.com
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, discapability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum is a drug-free workplace. © 2020 Optum Global Solutions (Philippines) Inc. All rights reserved.
Worksvianet