french Technical Support specialistGMO GlobalSign, Inc.

Understands thoroughly all Globalsign products and ensures compliance with GlobalSign's strictest security policies and ability to apply the procedure-driven task to process certificate applications.
Researches, investigates and resolves customer technical issues.
Assists customers in installation and implementation of GlobalSign products.
Interprets instructions and issues and implement actions according to company policies and procedures.
Provides excellent customer service to clients that meet and exceeds company's and client's standards by responding to customers promptly, demonstrating deep knowledge and expertise of GlobalSign products, etc.
Bachelor's / College degree.
Excellent English is written and verbal skills.
Can speak and write fluent and business level French language.
Sound organizational and interpersonal skills with a strong customer focus.
Able to do multi-tasking, desire to work in a fast-paced, rapidly evolving environment, and fast learner.
At least one (1) year Strong Technical Background. Call center Agents with ISP or Web hosting Account experience are preferred but not required.
Ability to work independently and as part of a team.
Willing to work in Makati City.
Extensive knowledge of Microsoft Office applications and the internet environment
Plus:
Should have an interest in IT and be good at researching and solving technical problems.
Sound knowledge of Windows Servers (2003 and 2008, Exchange).
Comfortable with using command-lines both for Linux terminal and windows command prompt (preferred but not required).
Experience with Windows Servers, experience with LINUX, Knowledgeable about different kind of Web Servers (IIS, Apache, Tomcat, etc.) preferred but not required.
Single Parent Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Entry Level / Junior, Apprentice IT and Software Information Technology / IT 1 opening Bachelor's degree graduate
GlobalSign is an identity services company providing cloud-based, highly scalable PKI solutions for enterprises needing to conduct safe commerce, communications, content delivery and community interactions. Our identity and security solutions enable businesses, large enterprises, cloud-based service providers and IoT innovators around the world to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption.Equal employment opportunity has been, and will continue to be a basic principle at GlobalSign. Employment at our Company is based upon merit, ability and qualifications. No qualified applicant or employee is to be discriminated against because of race, color, religion, sexual orientation, gender identity, age, national origin, citizenship, disability, or other status. Our equal employment opportunity commitment applies to all areas of employment including hiring, training, placement, promotion, compensation, and benefits.If you would like to be considered for employment for employment opportunities with GlobalSign and need special assistance due to disability or accomodation for disability please call (02) 847-1252.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time