fraud prevention, QUALITY ASSURANCE and admin officerMetrobank

Job Description
Be #InGoodHands with Metrobank
Here at Metrobank, we don't simply hire employeeswe hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
With Metrobank, a meaningful life is within your reach!
Position Title: Fraud Prevention and Advisory Officer
Role Exposure:
Develop an in-depth understanding on the fraud management in the banking and financial institution
Work on challenging and impactful projects that contribute to the Bank's growth and success
Participate in cross-functional teamwork, fostering collaboration and creativity, and receive personalized career coaching and mentoring to chart your professional growth path
Enjoy competitive perks and benefits that reward your hard work and dedication
Job Summary:
The Fraud Prevention and Advisory Officer shall assist the Fraud Prevention, Quality Assurance and Administrative Department (FPQAAD) Head in
Establishing and implementing fraud prevention strategies and framework of the Bank to ensure the business maintains its fraud thresholds to a minimum if not totally prevented;
Verifying the work performed by other departments within FMD is in compliance with the Policies and Procedures and rules set by regulatory bodies ; and
Managing the administrative functions of the Division.
Specific Duties & Responsibilities
Conducts review of the internal and external fraud risk and control mitigation process of the business and support units fraud validation as declared in their RSK Risk and Control Self-Assessment (RCSA) and recommend enhancements to implement measures to eliminate or reduce fraud through process reengineering.
Conducts review of the fraud risk control and mitigation processes of the Business Units (BUs) as declared in their Fraud Risk and Control Self Assessment's (FRCSA's) and recommend enhancements to implement measures to eliminate or reduce fraud through process reengineering.
Monitors regularly the action plans and committed target dates for risk items with required Treatment Plans.
Provides assistance to the business and support units in identifying and assessing fraud risk inherent in products, activities, processes and systems, newly-formulated policies, procedures, guidelines, MOPP, etc. of the Bank to ensure that all fraud risks are adequately mitigated.
Recommends policy or procedural changes in light of analyzed trends and systemic problems to prevent further fraud exposures.
Coordinates with FMD Departments to identify patterns and trends to prevent future frauds by fine tuning fraud prevention strategies and controls.
Liaises with other units of the Bank on their fraud risk management plans and practices involving policies and procedures. Recommends appropriate policies and procedures relating to fraud risk management and controls.
Fraud Awareness
Assists the FPQAAD Head in establishing a Fraud Awareness program for internal and external customers.
Assists the FPQAAD Head in developing training materials/fraud risk awareness program (e.g. e-learning modules, broadcast materials, focus group discussion, trainings, and classroom type seminars) to institutionalize a fraud risk conscious environment.
Assists the FPQAAD Head in conducting fraud risk awareness training.
Assists the FPQAAD Head in promoting fraud risk awareness and culture across the Bank and recommend best practices on the daily operations of the units in managing their fraud risks.
Job Summary:
Bachelors Degree in Business Management / Accounting / Economics or other related fields.
Must have at least 1 year work experience of fraud prevention or quality assurance in the banking industry or at least 2 years in the non-banking industry or relevant and related field of work.
Must have exposure in various functions in a bank and with practical project management experience.
Must have working knowledge on various banking products.
Must be adept in Fraud Risk Management.
Must be familiar with regulatory policies.
Strong Interpersonal skills.
Strong problem solving skills to address issues and identify mitigated actions.
Must be creative and with good analytical skills.
Good oral and written communications skills.
Knowledge in basic computer software applications specifically Microsoft Office Application (Word, Excel, Powerpoint, Outlook, Access).
Must be willing to extend hours or report to work when required by the Business.
Other Details:
Rank: Junior Officer
Business Unit: Operations Control Group / Fraud Management Division / Fraud Prevention, Quality Assurance and Administrative Department
Office Location: Metrobank Center, BGC