forward deployed EngineerHire Overseas

We're looking for an Forward Deployed Engineer who can work directly with customers to design, implement, and optimize AI-powered automation workflows. You'll sit at the intersection of engineering, customer success, and product - translating problems into working systems using tools like Make, Zapier, APIs, and AI agents.This role is perfect for someone who loves building, problem-solving, and working closely with users. You're hands-on, technical enough to debug issues, and comfortable owning projects from kickoff through deployment.Why You'll Want to Join
You will be paid in USD (bi-monthly: every 15th and 30th)
Up to 14 days of Paid Time Off annually (starting Day 1)
Observance of Holidays (based on your location)
100% remote setup so you can work wherever you feel most productive
Work with a fast-moving SaaS company solving real operational pain points
Direct impact on how clients adopt and scale AI systems
Collaborate with a product-focused, engineering-first team
What You'll Work OnClient Implementation and Deployment
Lead onboarding and technical setup for new customers
Translate client workflows into automation architectures using Make, Zapier, APIs, and AI tools
Configure, test, and deploy integrations, voice agents, and automations
Troubleshoot errors and create clean, stable systems that scale
Technical Problem Solving
Use APIs, webhooks, and structured data to connect platforms
Work with engineering to debug deeper technical issues
Run tests, track logs, and improve system reliability
Build internal tools or templates that speed up future deployments
Customer Collaboration
Act as the primary technical partner for assigned customers
Map business problems to automation opportunities
Train customers on new workflows and validate that solutions meet requirements
Provide clear documentation, walkthroughs, and support when needed
Process and Product Improvement
Identify recurring customer needs and recommend product enhancements
Help build SOPs, runbooks, and implementation frameworks
Improve the deployment pipeline to reduce friction and increase speed
Gather structured feedback and share insights with product and engineering
Who You Are
3 to 5+ years in a technical role such as implementation, solutions engineering, automation, or customer success engineering
Experienced with
, Zapier, or other workflow automation platforms * Comfortable working with APIs, JSON, webhooks, and system integrations
Familiar with AI tools such as ChatGPT, Claude, or voice agents
Strong communicator who can explain technical concepts clearly
Highly organized and able to manage multiple deployments at once
Resourceful, proactive, and confident in environments with little hand-holding
Nice to Have
Experience in SaaS, automation, or AI startups
Background in customer success or onboarding for technical products
Ability to create documentation, training materials, or short demo videos
Experience building no-code or low-code internal tools
Familiarity with CRMs, Airtable, or internal database systems
How to ApplyPlease submit: * Your updated resume
A short 1-2 minute Loom video walking through an automation, integration, or workflow you've built
Only complete applications with a Loom video will move forward.If you're someone who likes owning problems end-to-end, building real systems, and working directly with customers, this role puts you right at the center of product, engineering, and execution.Application Process OverviewOur comprehensive selection process ensures we find the right fit for both you and our clients: * Initial Application - Submit your application and complete our prequalifying questions
Video Introduction - Record an video introduction to showcase your communication skills and work experience
Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
Recruitment Interview - Initial screening with our talent team
Executive Interview - Meet with senior leadership to discuss role alignment
Client Interview - Final interview with the client team you'd be supporting
Background & Reference Check - Professional reference verification
Job Offer - Successful candidates receive a formal offer to join the team
Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.
Hire Overseas

Davao Region
Permanent
Full-time