Assist in executing email and partner marketing campaigns
Update Salesforce with deal information
Manage lead queues for partner campaigns, including coordination with the SSR team on pricing and quotes
Securely work with customers' sensitive information
Apply the latest and greatest customer happiness practices
Maintain working knowledge of our client's products and services
Communicate with developers and other departments of various IT companies
What you need to succeed in this role:
Excellent English communication skills (at least C1 for both spoken and written)
At least 6 months of experience in a customer support role
Prior experience in Business Development and Sales
Excellent organizational skills and attention to detail
Self-motivated, proactive team player with innovative ideas
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
Will be a great plus:
Experience in the IT industry
Familiarity with sales systems such as Salesforce, Salesloft, and Sales Navigator
Benefits and Perks:
Fixed schedule: Monday-Friday, 9am-5pm, CET
Short-term role (3 months)
Opportunity to work fully remotely
Inclusive international environment
Compensation in USD
Good bonuses for referring friends
Paid intensive training and probation
Work-life balance
Responsive management interested in your growth and long-lasting cooperation
Greenhouse conditions for self-development
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.Who we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!Visit our website:DISCLAIMERWe are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.Your personal data will be processed as described in the SupportYouApp .
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