Financial Service Associate/Baguio site - Open to all FreshersTALENT OUTSOURCING CHANNEL TORCH SOLUTIONS

Description
• Handle inbound customer service support calls from established customers.
• Cross sell value-added services or products that are offered by the company.
• Provide consistent, superior service to every customer by utilizing all available tools and resources.
• Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
• Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve.
Basic Qualifications:
At least 18 years of age
A Filipino citizen or hold relevant status
Must be at least high school (old curriculum) graduate or senior high school graduate (new curriculum)
Must possess basic web navigation skills
With good-excellent communication skills
Must be conversant, energetic and emphatic, able to ask logical questions
Able to multi-task
Must have the ability to understand the customer's needs.
-Willing to start immediately
-Preferably with 1-6 months call center experience, but not required as long as the communication skills requirement is met.
Technical Requirements needed:
-Laptop/PC
-stable Internet Connection
Benefits and Perks:
- We offer a competitive salary plus incentives and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards
Requirements
Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No

₱ 17,000.00 monthly ·  Baguio City, Cordillera Admin. Region ·  Today, 05:04 PM (updated)
Work type
Full Time