finance operations associate (cash Collection)SAP

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Role Description:
The SAP Global Cash Collections Organization resumes ownership of the company's trade receivables. The main focus is reduction of DSO and improvement of cash-flow by driving timely settlement from
customers using standardized processes and tools.
Key Areas of Responsibility and Tasks:
Perform monitoring and collection of receivables including overdue receivables
Proactively call customers to reassure the time of invoice payment
Creation and distribution of dunning letters to customers in a prompt and accurate manner
Investigate billing discrepancies and respond to external queries through Dispute Cases
Handle a selected group of customers
Work closely with both internal & external customers to expedite the collection efforts
Investigate A/R impairments and propose Sales Allowances
Escalate to management team any problem that holds the collection process to flow
Update reports and send the statement of accounts to each customer
Support the training of new team members
Participate in projects
Monitor open dispute cases
Follow SAP processes and use application tools available in ISP
Support Ad-hoc queries and contributes to projects
Contact for external and internal auditors
Analyze and investigate dispute cases to avoid complaints in future
Competences & Skills:
Accounting and collections knowledge
Customer focus approach
Communication skills (verbally and written)
Monitoring of payment behavior of customers
Ability to work under pressure
Ability to work in an international environment
Understanding of SAP ́s goals and strategy
SAP Employee Competencies
IT Principles & data security
Partner & Third Party Engagement
Quality Focus
Results Driven
Self-Development
Teamwork & Collaboration
Operate SAP Financial Processes & Systems
Analytics capabilities
Good problem solving skills are required
Must be a well-organized and self-starter with "can do" attitude
Experience & Language Requirements
Working experience within a finance related field required (2-5 years)
Fluent written and spoken language skills of the one needed in customer contact
Basic command of written and spoken English
Education
Successfully completed University Degree (not in Germany)
Accounting or related field of knowledge is required
Professional Training & Certification
#SEAHotJob
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SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:306528 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations:
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The key to SAP's success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages - and bring their own unique to the table.
Finance Operations Associate (Cash Collection)
Facility: 306528
Posted Date: Sep 19, 2021
Work Area: Finance
Career Status: Graduate
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location:
Manila, PH, 1600
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SAP

Manila City, Metro Manila
Permanent
Full-time