finance and insurance supervisor / accounting - Quezon CityAuto Global

Job Title: Finance and Insurance (F&I) Supervisor
Job Summary:
The Finance and Insurance Supervisor oversees the daily operations of the F&I department, ensuring compliance with regulations while maximizing profitability. This role involves managing finance and insurance processes, supervising F&I staff, coordinating with sales teams, and ensuring an exceptional customer experience.Key Responsibilities:
Supervision & Leadership:
Lead and support the F&I team, including training, coaching, and performance evaluations.
Develop and implement best practices to increase departmental efficiency and profitability.
Ensure all finance managers adhere to company policies and legal compliance standards.
Finance & Insurance Operations:
Present financing options and aftermarket products (warranties, service contracts, GAP insurance, etc.) to customers.
Review and approve customer financing applications.
Secure financing through approved lenders and maintain lender relationships.
Monitor deal funding, accuracy of paperwork, and timely processing.
Compliance & Documentation:
Ensure adherence to all local, state, and federal regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
Audit and maintain accurate documentation for all deals and contracts.
Mitigate risk by ensuring full legal compliance in all transactions.
Reporting & Analysis:
Prepare and review daily, weekly, and monthly reports on F&I performance.
Track KPIs (e.g., per-vehicle revenue, penetration rates, product sales) and identify areas for improvement.
Collaborate with senior management to set targets and develop financial strategies.
Customer Service:
Ensure a high level of customer satisfaction throughout the financing process.
Resolve escalated customer issues related to finance or insurance.
Qualifications:
Bachelor's degree in Finance, Business Administration, or related field (preferred).
3+ years of experience in F&I roles within automotive, insurance, or finance sectors.
Prior supervisory or management experience is a strong plus.
Strong understanding of automotive finance, insurance products, and regulatory compliance.
Excellent communication, negotiation, and interpersonal skills.
Proficiency with F&I software and dealership management systems (e.g., Dealertrack, CDK, Reynolds & Reynolds).
Working Conditions:
Full-time position; may require evenings or weekends depending on dealership hours.
Fast-paced, customer-facing environment.
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Auto Global

Quezon City, Metro Manila
Permanent
Full-time