f&a Delivery leadTATA Consultancy Services Ltd.
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 27/10/2025
Deadline: 16/07/2023
Job Description
Job Description
1
.Accountable for managing service delivery
2
.Responsible for SLA management and customer satisfaction across one or more customers
3
.Ensure and monitors all processes are in place to pro-actively protect consistent service quality through rigorous management of change control and acceptance into service procedures
4
.Ensure resources, capabilities and capacity to meet Customer
5
.Motivate, develop and mentor the entire project team for efficient delivery
6
.Metrics and reporting as per the program communication plan
7
. span style=font-variant-numeric: normal font-variant-east-asian: normal font-variant-alternates: normal font-kerning: auto font-optical-sizing: auto font-feature-settings: normal font-variation-settings: normal font-stretch: normal font-size: 7pt line-height: br/
Desired Candidate Profile
MASTER OF BUSINESS ADMINISTRATION
Job Description
1
.Accountable for managing service delivery
2
.Responsible for SLA management and customer satisfaction across one or more customers
3
.Ensure and monitors all processes are in place to pro-actively protect consistent service quality through rigorous management of change control and acceptance into service procedures
4
.Ensure resources, capabilities and capacity to meet Customer
5
.Motivate, develop and mentor the entire project team for efficient delivery
6
.Metrics and reporting as per the program communication plan
7
. span style=font-variant-numeric: normal font-variant-east-asian: normal font-variant-alternates: normal font-kerning: auto font-optical-sizing: auto font-feature-settings: normal font-variation-settings: normal font-stretch: normal font-size: 7pt line-height: br/
Desired Candidate Profile
MASTER OF BUSINESS ADMINISTRATION
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TATA Consultancy Services Ltd.
About the company
TATA Consultancy Services Ltd. jobs
Metro Manila / NCR ,
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