Expression of Interest - Business Support for Facilities Management Regional Operations - Makati , PhilippinesCBRE

The purpose of this role is to provide governance and support on delivering a Global FM contract within Asia Pacific Region.
Essential Duties & Responsibilities include the following:
Provide Account governance for delivery of Country monthly reporting, Regional reporting, inspection reporting, sustainability reporting, change control process, customer engagement surveys, additional savings tool, required training, on-boarding etc.
Provide PMO support to the account in delivering strategic projects within Region e.g. sustainability, FMP/GoodCV migration, Business plan objectives etc.
Provide control and resolution measures to performance management of KPI's, Additional works, planned and reactive works, customer satisfaction scores, HSE reporting etc.
Provide Administrative expertise to support the Region- e.g. monthly all-hands meetings, internal CBRE reporting, QBR's., regional training, org charts, regional technology support/SharePoint management etc.
Provide Administrative support to the Regional Account team e.g. arranging travel, supporting ad-hoc requests.
Provide Account side management of Australia P/L - managed locally via off-account Corporate FC resource.
Such other services as required
Essential Skills
Ability to comprehend, analyse, and interpret various types of business documents. Ability to write reports, manuals, presentations and articles in a pre-designed style and format. Ability to effectively respond to complex inquiries or complaints from clients, co-workers, supervisor, and/or management. Ability to present information both internally and externally.
Excellent client relationship skills.
Excellent accuracy and attention to detail.
Numerical skills.
Excellent oral and written communication skills.
Team player /management skills.
Excellent organisational skills.
PC literacy is essential - experience in management of Maximo/FMP operations a plus.
Fluency in English is essential as this is the business language across the Global Corporate Services division of the CBRE Group and client organisations.
Ability to work under pressure of multiple deadlines and ability to prioritize activities.
Self-starter - able to work with minimal guidance and support.
Flexibility in work - evening meetings sometimes required - overseas travel (when permitted) on occasion.
Experience /Qualifications
Preferably Educated to degree level or equivalent level of experience (2 years +)
Previous facilities management experience within multicultural Regional Account.
Some Technical understanding would be a plus
Fluent in English both spoken and written other languages a plus
Management skills - a need to take ownership and resolve issues, management of change, PMO.
Willing to be assigned at Buendia, Makati
Willing to work on any shift depending on business needs
CBRE

Makati City, Metro Manila
Permanent
Full-time