Events CoordinatorUniversal Hotels and Resorts Inc.

DUTIES & RESPONSIBILITIES
 
·         Responsible for implementing administrative functions for EE / EM / SEM, ADOE, DOE, DOSM.
·         Answer client/bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
·         Serves as the point of contact for clients and communicates with them by phone and email to respond to questions and requests.
·         Responsible for coordinating internally with the sales & marketing team.
·         Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
·         Prepares events-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, etc)
·         Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir, etc.).
·         Assist events team by managing schedules, filing important documents, and communicating relevant information.
·         Arrange and coordinate meetings, events, and any appointments.
·         Record, transcribe and distribute minutes of meetings.
·         Interaction with clients in regards to leads, hotel needs, and client travel.
·         Perform hotel site tours with potential clients as needed with other departments for sales-related concerns.
·         Monitor, screen, respond to, and distribute incoming communications.
·         Design, upload, extract and maintain customer databases.
·         Should know the process of merging profiles.
·         Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.
·         File and retrieve documents and reference materials.
·         Conduct research and collect data to prepare reports and documents.
·         Coordinates necessary arrangements with vendors relating to events.
·         Ensures all documents produced by the Events Department (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on timeEnsure the adequacy of sales-related equipment or material is available at all times.
·         Other duties as assigned by the superior or the management.
 
QUALIFICATIONS:
·         Level of education of Bachelor degree in hospitality management or relevant discipline.
·         Preferably with a minimum of 1 year of sales experience required in a hotel capacity
·         Strong written and verbal communication skills
·         Pride and attention to detail.
·         Strong organization and computer skills required.
·         Polished personal presentation with warm, confident and hospitable personality
·         Strong written and communication skills
·         General Administrative Skills
·         Organizational skills
·         Computer Skills /Microsoft office proficient
·         Excellent customer service skills
·         Good people skills
·         Team player and cooperative
·         Attention to details
·         Multi tasking skills
·         Self starter  
·         Time Management
·         Administrative functions
·         Maintain excellent business and working relationship with external and internal customers
·         Brand Ambassador of the hotel