Employee Relations managerMedtronic
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 09/02/2026
Deadline: 27/06/2021
Careers that Change Lives
Together, we will change healthcare worldwide. Join us in our Mission to alleviate pain, restore health and extend life worldwide. Let's work together to address the universal healthcare needs and improve patients' lives, optimize costs and efficiencies, and expand global access. Together, we can make a real difference in the global disparity in care. By providing quality care at the lowest possible cost, we will succeed as a company, and take the future of healthcare Further, Together.
A Day in the Life
Employee Relations Manager
The ER Manager (ER) will serve as the single point of contact for employee relations for Philippines Office. In addition, it would also entail coaching and advising HRBPs on complex ER matters in in the SEA region (such as Thailand, Indonesia, Vietnam). The ER Manager will work closely with Country and BU leadership to build strong relationships between employees and managers. The role takes a proactive, strategic approach to employee relations by identifying employee relations trends, recommending solutions that address root cause of issue, and partnering with leadership on execution. The role acts a key partner to leaders in driving employee relations strategies, while maintaining a neutral position. A key component of the role includes national strategic projects and specifically within the SEA region to continue building the employee relations function and developing processes, as well as building manager skill sets.
The ER Manager works directly with leaders, managers and employees to provide advice and coach both parties on all employee relations issues. The role provides strong partnership on performance management, disciplinary processes, restructuring activity, legal issues, investigations, conflict management, policy interpretation, etc. Work involves assessing and resolving complex employee relations matters ensuring consistency across client groups and alignment with Medtronic practices. The role helps to ensure an equitable and consistent approach to Medtronic's policies and procedures, thus promoting a positive culture within the business, while minimizing risks. The ER Manager provides a single point of contact for employee relations issues to ensure clear communication and efficiency in resolving matters. The role requires skill, tact, influence, judgment, and/or negotiation skills to accomplish objectives.
This role works closely with the in-house legal team/external legal counselor, Compliance, Audit, the wider Human Resources community and with clients to deliver an equitable, consistent ER service, both minimizing risk to the business and aligning work to meet business needs.
Key Responsibilities
Provides business leaders strong partnership on employee relations strategies, identifying trends, recommending solutions, and driving proactive change in the organization. Partners on efforts around building manager skill sets to maximize talent.
Provides proactive recommendations on employee relations strategies and solutions; develops processes and programs to progress development of the employee relations function.
Responsible for ER issues typically at higher complexity that requires judgment and are typically with mid-level leaders (on case-by-case basis and may depend on regional and functional dynamics), under limited supervision of manager/key stakeholders.Effective case management of people related issues such as: ER issues, disciplinary actions, legal issues (harassment, discrimination etc), performance management (including Performance Improvement Plans and Coaching plans), policy interpretation and investigations. Responsible for decision-making for less complex/low risk cases.
Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with Medtronic policies, practices and legal considerations. Utilizes various conflict management techniques, including training, mediation, conflict coaching, etc.
Consults and coaches managers/leaders on complex employee relations, performance management, reorganization/reduction issues spanning all levels within the organization. Provides advice and counsel to managers and leaders regarding personnel practices, policy, and employment laws.
Responsible for conducting investigations typically at or below director-level, Maintains strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.
Partners with Legal and/or, Compliance, Audit in conducting investigations, researches policies/practices, creates and gathers documentation, makes determinations and implements resolutions when applicable. Identifies best practices and learning lessons to influence change and improvement in the organization.
Contributes to and coordinates RIF activity in partnership with senior leadership for example on the following: facilitating the selection and deselection process, training managers on notification process, conducting notification meetings, following up post-RIF with impacted employees as needed and ensures compliance to country labor law & practices.
Proactively reduces Employee Relations related risk through risk assessments and actionable feedback. Conduct training and coaching of managers on skills and techniques.
Develops effective relationships with the business to promote good employee relations across the organization.
Interacts with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plans, facilitates and monitors Employee Programs
Analyzes ER data and provides recommendations on local process improvements and implements with input/review from leadership, utilizes data to analyze and give visibility to trends and take action.
Contributor in global projects; leads complex local projects in close liaison with leadership/ stakeholders, leverages change management principles when necessary
Ensures that the Company operates within current and local employment law, policies and procedures, and applies good practice, creating and sustaining our reputation as a good employer, eg. by advising employees and managers appropriately.
Takes care of local crisis management actions as needed.
Maintains strong business acumen, while maintaining objectivity in work.
Support other locations with ER work as needed.
May be required to travel to other locations to provide support.
Must Have: Minimum Requirements
Bachelor's degree required
Minimum of 8 years of relevant experience, or advanced degree with a minimum of 4 years relevant experience
Your Profile
Minimum 8 years' of progressive HR work experience including ER issues, disciplinary actions/proceedings, legal issues (harassment, discrimination, leave etc), performance management (including Performance Improvement Plans and Coaching plans), Conflict management; policy interpretation and investigations
Experience in employee relations
Demonstrated knowledge of local employment/labor law
Demonstrated knowledge of ER procedures and processes
Proficiency in English and the Country's local languagesand Good Communication Skills
Advanced working knowledge of Microsoft Office
Nice to Have
Excellence in written and verbal communication skills
Takes initiative to complete work tasks and works well in a team environment
Ability to provide strategic, proactive partnership to leaders
Ability to initiate and lead process improvements
University Degree in Human Resources Management or related field
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
Posting Date: Apr 9, 2021
Travel: No
Medtronic
Together, we will change healthcare worldwide. Join us in our Mission to alleviate pain, restore health and extend life worldwide. Let's work together to address the universal healthcare needs and improve patients' lives, optimize costs and efficiencies, and expand global access. Together, we can make a real difference in the global disparity in care. By providing quality care at the lowest possible cost, we will succeed as a company, and take the future of healthcare Further, Together.
A Day in the Life
Employee Relations Manager
The ER Manager (ER) will serve as the single point of contact for employee relations for Philippines Office. In addition, it would also entail coaching and advising HRBPs on complex ER matters in in the SEA region (such as Thailand, Indonesia, Vietnam). The ER Manager will work closely with Country and BU leadership to build strong relationships between employees and managers. The role takes a proactive, strategic approach to employee relations by identifying employee relations trends, recommending solutions that address root cause of issue, and partnering with leadership on execution. The role acts a key partner to leaders in driving employee relations strategies, while maintaining a neutral position. A key component of the role includes national strategic projects and specifically within the SEA region to continue building the employee relations function and developing processes, as well as building manager skill sets.
The ER Manager works directly with leaders, managers and employees to provide advice and coach both parties on all employee relations issues. The role provides strong partnership on performance management, disciplinary processes, restructuring activity, legal issues, investigations, conflict management, policy interpretation, etc. Work involves assessing and resolving complex employee relations matters ensuring consistency across client groups and alignment with Medtronic practices. The role helps to ensure an equitable and consistent approach to Medtronic's policies and procedures, thus promoting a positive culture within the business, while minimizing risks. The ER Manager provides a single point of contact for employee relations issues to ensure clear communication and efficiency in resolving matters. The role requires skill, tact, influence, judgment, and/or negotiation skills to accomplish objectives.
This role works closely with the in-house legal team/external legal counselor, Compliance, Audit, the wider Human Resources community and with clients to deliver an equitable, consistent ER service, both minimizing risk to the business and aligning work to meet business needs.
Key Responsibilities
Provides business leaders strong partnership on employee relations strategies, identifying trends, recommending solutions, and driving proactive change in the organization. Partners on efforts around building manager skill sets to maximize talent.
Provides proactive recommendations on employee relations strategies and solutions; develops processes and programs to progress development of the employee relations function.
Responsible for ER issues typically at higher complexity that requires judgment and are typically with mid-level leaders (on case-by-case basis and may depend on regional and functional dynamics), under limited supervision of manager/key stakeholders.Effective case management of people related issues such as: ER issues, disciplinary actions, legal issues (harassment, discrimination etc), performance management (including Performance Improvement Plans and Coaching plans), policy interpretation and investigations. Responsible for decision-making for less complex/low risk cases.
Provides counsel and facilitates prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with Medtronic policies, practices and legal considerations. Utilizes various conflict management techniques, including training, mediation, conflict coaching, etc.
Consults and coaches managers/leaders on complex employee relations, performance management, reorganization/reduction issues spanning all levels within the organization. Provides advice and counsel to managers and leaders regarding personnel practices, policy, and employment laws.
Responsible for conducting investigations typically at or below director-level, Maintains strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations.
Partners with Legal and/or, Compliance, Audit in conducting investigations, researches policies/practices, creates and gathers documentation, makes determinations and implements resolutions when applicable. Identifies best practices and learning lessons to influence change and improvement in the organization.
Contributes to and coordinates RIF activity in partnership with senior leadership for example on the following: facilitating the selection and deselection process, training managers on notification process, conducting notification meetings, following up post-RIF with impacted employees as needed and ensures compliance to country labor law & practices.
Proactively reduces Employee Relations related risk through risk assessments and actionable feedback. Conduct training and coaching of managers on skills and techniques.
Develops effective relationships with the business to promote good employee relations across the organization.
Interacts with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement and appropriately plans, facilitates and monitors Employee Programs
Analyzes ER data and provides recommendations on local process improvements and implements with input/review from leadership, utilizes data to analyze and give visibility to trends and take action.
Contributor in global projects; leads complex local projects in close liaison with leadership/ stakeholders, leverages change management principles when necessary
Ensures that the Company operates within current and local employment law, policies and procedures, and applies good practice, creating and sustaining our reputation as a good employer, eg. by advising employees and managers appropriately.
Takes care of local crisis management actions as needed.
Maintains strong business acumen, while maintaining objectivity in work.
Support other locations with ER work as needed.
May be required to travel to other locations to provide support.
Must Have: Minimum Requirements
Bachelor's degree required
Minimum of 8 years of relevant experience, or advanced degree with a minimum of 4 years relevant experience
Your Profile
Minimum 8 years' of progressive HR work experience including ER issues, disciplinary actions/proceedings, legal issues (harassment, discrimination, leave etc), performance management (including Performance Improvement Plans and Coaching plans), Conflict management; policy interpretation and investigations
Experience in employee relations
Demonstrated knowledge of local employment/labor law
Demonstrated knowledge of ER procedures and processes
Proficiency in English and the Country's local languagesand Good Communication Skills
Advanced working knowledge of Microsoft Office
Nice to Have
Excellence in written and verbal communication skills
Takes initiative to complete work tasks and works well in a team environment
Ability to provide strategic, proactive partnership to leaders
Ability to initiate and lead process improvements
University Degree in Human Resources Management or related field
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
Posting Date: Apr 9, 2021
Travel: No
Medtronic
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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