Email Support (non-voice 25k)Open Access

Job Description:
Assist US-based retirement benefits recipients regarding their retirement plan via email
Identify contribution errors, missed deferral opportunities, and identifying employees excluded from the retirement benefits or 401(k) plan
Communicate operational and system issues proactively and in a timely manner to avoid errors
Collaborate with the Product Operations team on customer questions, inquiries, and active operational projects
Qualifications:
Committed, dedicated and hard-working
Candidates with experience working for a financial, health care or insurance company/account/campaign are welcome to apply
Proficient in the English language
Willing to work on a graveyard shirt in Ayala Avenue, Makati
Benefits:
25K, health card, company benefits
FREE shuttle service
Summary of role requirements:
Looking for candidates available to work:
Monday: Evening
Tuesday: Evening
Wednesday: Evening
Thursday: Evening
Friday: Evening
Saturday: Evening
Sunday: Evening
1 year of relevant work experience required for this role
Working rights required for this role