email & chat support representative ( Non Voice Account)Open Access
Makati City
PHP 20,000 - PHP 26,000
Skills & Qualifications:
Answering emails and live chat with exceptional friendliness, empathy and customer service
Maintain operation integrity by following policies and procedures; suggesting process
improvements that will benefit patients, clinicians, colleagues and overall
operations
Ensure patients have filled out all forms and signed consent prior to Virtual Video Visit
Familiarity of Apple products, including iPads and Macbooks, and Google Business Suite apps
Must have the ability to remain focused and calm during stressful situations
Prior admin, retail, hospitality or customer service experience required
Willing to work in Makati and report onsite
Summary of role requirements:
Looking for candidates available to work on weekdays
1 year of relevant work experience required for this role
Working rights required for this role
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Open Access
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About the company
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