Job Summary * Second Level quality check of transcripts of corporate events * Deliver highly accurate transcripts with a TAT of 3.5x of the length of the call * Listen to the event word by word and rectify the errors found in the transcript, Job Summary Second Level quality check of transcripts of corporate events Deliver highly accurate transcripts with a TAT of 3.5x of the length of the call Listen to the event word by word and rectify the errors found in the transcript, identify speaker names and tag these As a Shift Lead (need based) one per shift: Assign calls to the Editors in the shift Plan capacity for the upcoming shift and request work from FCAs. Monitor and keep track of shift's production. Update the Shift productivity tracker. Send updates to TL/Manager and team on end of shift production Coordinate with FCA on poor quality transcripts, TAT default request, Audio issues Job Responsibilities 90% Ensure assigned raw transcripts are reviewed with the audio and every major, minor, grammatical, and immaterial error is rectified as per verbatim. The corrected transcripts are to be completed with a minimum quality benchmark which is measured by an error score of 1.6 per 10 minute of audio. Edit the transcript at a TAT of 3.6x or less measured against length of the call. Edit 80 to 100 minutes for a given shift. Corrected Transcript product for CallStreet. 10% Back for TL. In absence of TL, take lead interacting and coordinating with FCAs in getting work assigned as per available team . Assign work to Editors in the shift. Request for open edits in the absence of scheduled work. Be a mentor (when required) for new hires in the team. Capacity management ensuring team is correctly occupied and business is as usual Required Skills Listening Ability To be able to review the transcript while listening to different accents Typing Skills To be able to type/edit the transcripts faster accurately Strong Knowledge of Financial Terms To understand the context of the calls and terminologies being used as the calls are majorly related to financial performance of the company. Research Skill To be able to research on the relevant Products, Executive names not easily understandable in the audio Ability to work in Pressure The nature of the work is highly tiring both physically and mentally and hence to be able to absorb the pressure is a very essential requirement for the job Ownership As the role requires to acts as backup of TL during their absence, the role requires Ownership English Grammar Knowledge To appropriately punctuate and edit the transcript Exposure to Various Accents Editors do work on edits from multiple geographies
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Monster
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Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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BISAM, a FactSet Company
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Position Editor 2 recruited by the company BISAM, a FactSet Company at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Editor 2 or BISAM, a FactSet Company company in the links above
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