edi specialist / edi DeveloperTaguig

The EDI Specialist is responsible for the management of sales order processing in our Electronic Data Interchange (EDI) and Global Healthcare Exchange (GHX) systems. This position works closely with Customer Service and Master Data to investigate escalated issues and is responsible to help drive efficient business systems processes.
Duties and Responsibilities
 Primary contact for customer service for EDI related systems issues
 Coordinate initial EDI contact, set up and implementations with all potential EDI customers
 Responsible for the data integrity of the EDI Interface
 Maintains all EDI related tables in SAP and works closely with the Master Data team on ensuring customer and material master data that drives system functionality is maintained
 Facilitate and monitor transport of EDI IDocs into SAP
 Identify and investigate EDI processing errors and determine a resolution
 Participate in system required testing and documentation
 Document and maintain related procedures
 Support GBS projects with an EDI Impact
 Frequently communicate with Customer Service leadership on challenges, risks and successes with EDI order processing or any other business area
 Ensure assigned project deliverables are on time, per requirements, and manage internal and external communication in a professional manner
 Participate in business meetings with vendors to discuss current processes, potential enhancements and any issues that may develop as needed
 Stay current with sales order entry process
 Support Sarbanes Oxley (SOX) compliance
 Execute applicable Quality System processes and monitor the accuracy of the service provided
 Other duties as assigned
Key Position Competencies
 Functional/Technical Skills
 Time Management
 Customer Focus
 Collaboration
 Interpersonal Savvy
 Decision Quality
Minimum Qualifications
 Must be proficient in MS Word, Excel and Outlook
 Must possess excellent written and oral communication skills
 Must be detail-oriented, a critical-thinker, experienced at investigating and resolving complex issues
 Must be able to effectively collaborate with others
 Must be able to work effectively in a fast-paced environment with shifting priorities
 Must Manage internal and external communication in a professional manner
Education & Experience
 Bachelor’s Degree required
 Minimum 2 years ERP (SAP Preferred) Experience required
 Minimum 2 Years EDI or other sales order automation solution required
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