director of Restaurants & barsSheraton

Posting Date Jul 05, 2021
Job Number 21070398
Job Category Food and Beverage & Culinary
Location Sheraton Cebu Mactan Resort, Mactan, Cebu, Philippines, Philippines
Brand Sheraton Hotels & Resorts
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another - and are driven to make things better. We love what we do, and we give it all we've got - on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
JOB SUMMARY
Position responsible for all the food and beverage operations, which includes to plan the long and short term goals of F & B department. Manages all F&B outlets including Banquets to ensure quality in service and product; and to maximize profitability and productivity. Sets annual operating budget for each outlet with each Outlet Manager. Monitors costs in conjunction with F&B Cost Controller. Monitors service and food & beverage standards in all outlets and banquets. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Developing and Maintaining Budgets
Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
Maintains a positive cost management index for kitchen and restaurant operations.
Utilizes budgets to understand financial objectives.
Leading Food and Beverage Team
Establishes F&B strategy and direction in co-ordination with Executive Chef.
Monitors and improves all service standards established by the company.
Works on menu design, beverage pricing, and food promotions in coordination with other related departments.
Ensures that outlets, kitchens, banquets adhere to all company policies and each outlet is managed by a Manager who is totally accountable for their profitability.
Liaises with guests to check up on service delivery and guest's satisfaction for service and product improvement.
Oversees and ensures good quality, presentation, and delivery of products and services to maximize the F & B revenue.
Checks stores for regular inventory check.
Conducts weekly F&B meetings or department's meeting to ensure smooth operation and management of the department.
Maintains a high standard of personal appearance and hygiene at all items.
Monitors service and food & beverage standards in all outlets and banquets.
Conducts market analysis and follows the market matrix or customer satisfaction survey to always develop and improve division service delivery.
Reviews revenue and expense reports with Outlet Managers.
Sets annual operating budget for each outlet with each Outlet Manager.
Monitors costs in conjunction with F&B Cost Controller to ensure the highest productivity and the profits of the department.
Meets with Purchasing and suppliers to learn of new products or methods to select the most suitable and reasonable products for the operation.
Does the F&B budget, sales & marketing plan, FF&E and capital expenditure planning and submitting to the superior on a timely basis.
Supervises staff activities to maximize revenue and minimize costs.
Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency.
Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources.
Provides feedback to Chef on food presentation and portions.
Maintains grooming standards for all personnel.
Supervises all staff and him/herself to be a good sales person to promote hotel's image and businesses at all times.
Conducts departmental meeting, daily briefing and de-briefing to ensure clear communication within department and maximize smooth operation.
Recruits, hires, trains and coaches all employees as well as conducting performance appraisals for the employees in a productive manner to ensure the effectiveness of staff in F & B department.
Supervises and monitors effective roster duty to ensure sufficiency of manpower in accordance to volume of business.
Coaches and counsels all staff specially the department and unit managers when applicable.
Identifies and solves problems in a professional manner.
Acts as a Manager on duty when required.
Performs other duties as assigned by Director of Operations.
Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Conducts performance reviews in a timely manner.
Promotes both Guarantee of Fair Treatment and Open Door policies.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
Additional Responsibilities
Complies with all corporate accounting procedures.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluates results to choose the best solution and solve problems.
Drives effective departmental communication and information systems through logs, department meetings and property meetings.
MANAGEMENT COMPETENCIES
Leadership
Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to verify understanding.
Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and verify work is completed.
Building Relationships
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and verifies employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
Finance/Accounting - Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Sheraton

Cebu
Permanent
Full-time