Director of Operations (Customer Service / Davao Onsite)SixEleven Global Services and Solution

Description
Responsibilities and Duties:
This position oversees a dispersed and outsourced workforce that is divided between a 3rd party call center and work-from-home agents.
Requirements:
Customer service leadership in an eCommerce environment
Management experience for dispersed, remote, and 3rd-party call centers.
Excellent Organizational Skills
Excellent Interpersonal Skills
Excellent Written and Verbal Communication Skills
Self-Starter Who Works Well Both Independently and as part of a Team
Reliable and Trust-Worthy
Bachelor's Degree
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 5
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes

Davao del Sur, Davao Region ·  21 September (updated)
Work type
Full Time