devops EngineerBoundless Immigration

Who Boundless is
We're a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten years of life in a new country.
We are now the largest player in the family immigration industry, helping tens of thousands of families every year achieve their dreams, and becoming the first brand in an industry that has never had one before.
We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs' foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for growth.
Overview
As a DevOps Engineer, you will be responsible for the Boundless application ecosystem for both our external (customer) and internal (operations) users. You will also be responsible for the software deployment and delivery pipeline. This is a hands-on role but you will also lead and partner with others in completing projects and resolving issues.
What you'll do:
You will be responsible for standing up and maintaining third-party or home-grown services, used as part of our products and product-delivery pipeline, by our Engineering, Product Management, Analytics, and Growth / Marketing teams. In some cases you will select the best service and in other cases you will support those decisions. You will be responsible for striking the right balance between multiple factors including customer experience, performance, engineering needs, standardization, SEO, scalability, cost, monitoring, security, maintenance, and ease of deployment. Such services include:
Website and application hosting platforms
Databases, data warehouse, and data hosting platforms
Data and code backup and testing
CDNs or other caching services
Integrated customer communication (chat, email, voice)
Payment
Logging
Security and threat monitoring
Performance monitoring
Analytics / telemetry
You will also be responsible for:
Ensuring overall health of our application infrastructure, monitoring for problems with performance, security, critical errors, etc.
Operation of deployment pipeline including CI and staging and test environments
Web domain registration
DNS services
Security certificate maintenance
Account management for integrated services, including monitoring usage and costs to ensure usage is as expected
Work with finance team manage third-party system costs and contracts
Manage compliance requirements (e.g., PCI) and scans for third-party services (e.g., payment services)
Managing privileged access to customer data
Managing security testing efforts and follow up
About you:
Computer nerd with broad experience who loves to work with other engineers on complex systems and bring technical solutions to non-technical people
Minimum seven years of technical experience, including development contributions to a software product
Bachelor's degree in computer science or equivalent experience
In-depth knowledge of DevOps practice methodologies and software delivery from commit to production
Proficiency standing up software applications on cloud hosting systems (e.g., AWS, Heroku, Azure)
Proficiency with standing up and maintaing CI systems (e.g., Jenkins, Circle CI, Travis)
Proficiency with managing containerized tooling/systems (e.g., Docker, Kubernetes)
Proficiency with SQL and no-SQL databases and cloud-hosting platforms; working knowledge and abilities with SQL
Proficiency with one more more web-development frameworks (e.g., Rails, .NET, Django) and experience with front-end frameworks (e.g., React, Ember, Angular)
Proficiency using and managing source control systems (Github preferred)
Experience with CMS hosting (Wordpress preferred)
Experience with performance monitoring tools (e.g., New Relic, Pingdom, Datadog)
Experience with analytics and telemetry tools (e.g., Heap, Segment, Hotjar, Google Analytics)
Experience with A/B testing tools (e.g., VWO)
Experience with CDNs (content delivery networks)
Experience deploying testing frameworks (e.g., Cypress, RSpec, Cucumber)
Experience with advanced networking and security concepts and tooling
Experience working and communicating effectively with a geographically dispersed team
Great collaborator and communicator who can lead teams of engineers from within
What We Offer
You will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry.
You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work.
Great company perks and benefits await you!
Annual salary appraisal and regularization merit: We recognize great team mates and reward them for exemplary performance and dedication at work.
Monthly attendance incentive: We believe that consistent presence enables our teammates to learn and become better providers for their customers.
15 PTO credits per year and 3 days off in December: We encourage our team mates to take advantage of their leave credits should they feel sick or wish to take a vacation.
Meaningful health insurance package: We give health insurance support for you and your dependent.
Statutory mandated benefits: We ensure each team mate has their statutory contributions and 13th-month pay up-to-date.
Free coffee and weekly meals provision
Free transportation services: We prioritize your health and safety as you work on-site, so you will be provided pick-up and drop-off transportation access. Parking space is also provided.
Collaborative engagement sessions and major company-wide sponsored events: We allocate a budget to cultivate engagement and fun in our work environment.
The list continues....
Summary of role requirements:
Looking for candidates available to work on weekdays
More than 4 years of relevant work experience required for this role
Working rights required for this role