design Operations lead - templates teamCanva

We're constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don't think you quite meet all of the qualifications, we'd still love to hear from you.
About Us
At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory - we're out to change the world, one design at a time.
Since launch in August 2013, we have grown exponentially, amassing over 75 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world's fastest-growing technology companies and we have only achieved about 1% of what we want to do.
About the group/team
The Content and Discovery super-group consists of 5 groups, 30+ teams and 300+ individuals who work together towards two common goals:
To bring every ingredient needed to create any design into Canva's platform by working with a diverse range of template designers, illustrators, photographers and other content producers. This includes templates, photos, illustrations, videos, audio, graphics and more.
To surface this content strategically to maximise engagement in the Canva platform, and to surface this content selectively through Google to acquire new users searching for design and template solutions. This means building search and discovery features in the app, building SEO marketplaces and scaling these products internationally.
Your role will be to lead the operations of our Templates Group. Our Templates Group is responsible for the amazing library of templates you see on . The group is made up of 20 creative 'squad's each with their own projects, priorities and stakeholders.
About the role/specialty
You'll be joining the newly minted Design Operations speciality. Design Ops at Canva is responsible for ensuring that the beautiful creative work we produce is goal-orientated and delivered on time and to brief by happy, efficient teams.
We are looking for a creative management guru who has an eye on the bigger picture to ensure our processes are solid and constantly optimised. You will have exceptional organisational and people skills with the ability to set priorities, problem solve and work in a rapidly changing environment. You are a calm, approachable manager who exemplifies the Canva value of 'making complex things simple'. Ideally you will come from a tech company or a creative agency background with the holy trinity of creative, tech and project management experience.
What you'll do...
Partner with the Team Lead (Creative) to manage a busy template studio to deliver exceptional work and delivery of Canva's Content goals
Lead a team of Design Operations Managers ensuring they have the support, skills and guidance to thrive
Play a lead role in aligning and influencing relevant stakeholders across teams and specialities, facilitating and building out best practice workflows
Oversee projects and workforce within the Templates Group, with an eye on the data, to build and execute a strategy to maximise operational efficiency
Identify team needs with regard to resourcing, process, tools, documentation, asset management, etc.
Manage team operating rhythm, including communication structures, team cadence and processes
What we're looking for...
7+ years of Project Management or Operations experience in related field with creative studio, agency or tech company
Experience optimising and embedding processes within a fast-paced, high-growth Creative environment
Program management experience and the ability to talk to project management tools, resource planning and digital asset management with experience building processes and systems for scale
Proven experience of effectively managing teams delivering large-scale projects from brief through to execution
A bias for action, constantly striving to get things done. You have a strong sense of urgency when it comes to unblocking teams
Truly self-motivated with a desire to constantly learn, develop and grow in the role.
A keen eye for detail and a strong desire to uphold high standards of excellence
Keen presentation and great design skills (Canva's made that bit easy!)
What you'll love at Canva...
Competitive salary, plus equity options
Healthcare benefits (both through HMO & Medical Allowances)
Professional education / Well-being / Social recognition / Home office allowances
Health and well-being programs
Generous leave policy
Fun, quirky, and most importantly sponsored social clubs, team events, & celebrations
Pre and Post Pandemic: In-house chefs that cook delicious breakfast and lunch for us each day
Relocation budget provided for local or international candidates and visa application fees covered
Canva is currently one of Australia's hottest technology startups and has been ranked Australia's #1 place to work. We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces for every mood, to help you do great work. At Canva you can be part of a company that is growing rapidly, building a product that users really love.
Being a Force for good. One of our core values at Canva, "Being a force for good" means we are actively working towards a world that isn't just good for a small few, but one that's good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.
We make hiring decisions based on your experience, skills and passion. If you're keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.
Canva

Manila City, Metro Manila
Permanent
Full-time