deputy/group manager - Learning & developmentWNS Philippines

Company Description
Why Join Us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
About WNS:
WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services - in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 8,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City - WNS is one of the fastest growing centers in the country.
Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
Job Description
We are looking for a Learning and Development (L&D) Manager to help our employees advance their skills and knowledge. In this role, you should be passionate about helping people learn and grow. Excellent communication skills are essential. If you also have experience designing courses and delivering training programs, Ultimately, you will help our company succeed by training and developing its people.
Execute learning strategies and programs
Evaluate individual and organizational development needs
Implement various learning methods for specific business units (e.g. coaching, job-shadowing, online training)
Design and deliver courses, workshops and other trainings
Assess the success of development plans and help employees make the most of learning opportunities
Help managers develop their team members through career pathing
Track budgets and negotiate contracts
Support and oversee training and L&D Specialists
Qualifications
Proven experience as an L&D Manager, Training Manager or similar
Current knowledge of effective learning and development methods
Familiarity with e-learning platforms and practices & excellent training classroom facilitation skills
Experience in project management and budgeting
Proficient in MS Office and Learning Management Systems (LMS)
Excellent communication and negotiation skills; sharp business acumen
Ability to build rapport with employees and stakeholders
College Graduate, any professional certification would be an added advantage
SmartRecruiters

Quezon City, Metro Manila
Permanent
Full-time