department / floor ManagerCOS

Company Description
WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION
Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?
If you answered yes, why not join us? This could be your first step towards a new and exciting career at COS!
: Offering innovative design, elevated essentials and wardrobe icons, COS is a fashion brand rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.
Job Description
As the Floor Manager, you are responsible for the performance of a department within your store. You are in charge of leading a team of Sales Advisors to run the department by collaborating across the store team. You secure direct and indirect customer service, and create a genuine, personalised, inspiring and friendly shopping experience.
What you will do:
Offering our customers a high level of service; starting conversations with them and helping them build great outfits
Analysing selling information and working with the store manager, maximise the sales performance of your department
Leading a team of sales assistants to achieve excellent standards of service
Supporting recruitment events and ensure all new colleagues are made to feel welcome and are well-trained
Assisting the store manager to identify future talents and putting together development plans to support their progression
Overseeing store operations
Being a COS brand ambassador and providing the best experience for our customers
Stepping in for the store manager in his/her absence
Qualifications
To work as a floor manager, you should have previous management/leadership experience plus the qualities below.
Minimum 1 year management experience within a retail environment
Excellent communication skills and the ability to lead, train and develop a team
Customer focused
Self-motivated & positive
Adaptable
A genuine interest in others
Open to learn about and sell our products
Excellent planning and organisational skills
Good analytical and problem-solving abilities
Excellent commercial abilities and interest in fashion, retail
Ability to work a flexible schedule including early mornings, weekends and evenings when required
Additional Information
When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including
25% staff discount across all H&M group brands
Double pay - guaranteed 13 months salary payment
14 days annual leave
Birthday Leave
Additional holiday for long service
Additional incentive scheme
Up to PHP44000 per year clothing allowance
Medical insurance
Ready to apply? Click on the I'M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application. The two stages of a successful recruitment process will include a short telephone interview followed by an interview/group interview in the store. Should you require any adjustment to this process, please let the recruiter know who will be happy to discuss this.
COS

Manila City, Metro Manila
Permanent
Full-time