deals desk ManagerRingCentral

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career.
RingCentral does more than close deals. We build, grow, and nurture relationships-from small businesses to global enterprises. We've become the #1 global cloud-based communications provider because we're not just selling-we're changing the nature of communications. That's why RingCentral is the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth, and a $1 billion annual revenue run-rate!
We're as proud of our working environment as we are of our market success. You'll find all the training, opportunity, and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral is headquartered in Belmont, California, and has offices around the world.
Position description
Own the Sales Operations team under Deals Desk, supporting The Deals Desk team is the primary point of contact for Reps and Sales Leaders; providing deal level support and leading the "Deal Checklist"
Building, editing, and troubleshooting quotes and sales agreements
Provisioning and activating accounts in AI
Leading preliminary credit checks and invoicing request
Processing premium feature add-ons and approvals
Delivering high quality, accurate Sales Agreements, and complete SFDC records
Develop KPI's and performance metrics and clearly presenting the team's efficiency and effectiveness
Report on KPI's and performance metrics on a weekly, monthly, and quarterly basis to Sales ad Sales Ops leadership
Provide a comprehensive and data-driven analysis of the current and projected volumes, capacity, and quality trends
Develop a culture of continuous improvement and collaboration encouraging sophisticated problem solving through team participation
Own the mid and long-range planning process to automate processes, driving productivity and operational efficiencies
Document E2E processes and maintain a clear understanding of standard operating procedures and sales policies
Thrive in a high-transaction, high volume, sales environment especially during EOM and EOQ
Develop key cross-functional relationships as a trusted advisor and sales operations partner
Train the staff on company processes, policies, and procedures
Delegate authority and responsibility with accountability and follow up
Provide feedback to cross-functional departments as the voice of sales operations
Effectively prioritize multiple tasks, projects and deadlines simultaneously
Mentor and develop direct reports
Conduct highly effective mentor
Be a role model in areas of personal character, dedication, work habits, and interpersonal skills.
Qualifications
Minimum of 5+ years of experience in handling and supporting a team in structuring deals, demonstrating pricing strategy, quote management, facilitating contract reviews/negotiations, and leading overall quote-to-cash processes.
Experience in sales in a BPO setup is preferred
Well organized, responsible, and dedicated, with the ability to multi-task and build basic reports.
Experience working with Salesforce
Microsoft Word and Excel preferred
Amenable to work at night shift
Site Location: Mandaluyong City
#LI-MM3
RingCentral

Manila City, Metro Manila
Permanent
Full-time